Account Manager

Job not on LinkedIn

🔥 7 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Reprotel Marketing Hoteleiro

Reprotel Marketing Hoteleiro

51 - 200 employees

Founded 2000

📣 Marketing

💼 Consulting

🏨 Hospitality

Marketing • Consulting • Hospitality

Reprotel Marketing Hoteleiro is a Brazil-based digital marketing agency specialized in the hotel and hospitality sector. It helps hotels, pousadas and resorts increase direct bookings and reduce commissions to OTAs by using a hotel-focused methodology and services like Google Hotel Ads, Google Ads, Meta (Facebook/Instagram) ads, conversion-focused website design, SEO, email marketing, content marketing and digital analytics. With about 20 years of hospitality experience, 10+ years in hotel digital marketing, ~150 active hotel clients, a team of ~40 specialists and roughly R$5M managed in ad spend in 2023, Reprotel positions itself as a niche expert for the national hotel market.

📋 Description

• Be the strategic point of contact for our clients (hotels and pousadas), ensuring they get the most out of the services they contracted. • Conduct regular meetings to understand needs, align expectations, and suggest improvements. • Collaborate on defining marketing strategies that deliver measurable results. • Identify cancellation risks and act proactively to keep our clients engaged. • Monitor NPS and propose actions based on feedback received.

🎯 Requirements

• Experience in B2B customer service, preferably in hospitality or digital marketing. • Familiarity with performance metrics (CTR, ROAS, CPL, CAC) and paid traffic campaigns (Google Ads and Meta Ads). • Analytical, communicative, and proactive profile, with a focus on results and retention. • Ability to present data clearly and consultatively. • Organized to conduct meetings with agendas and follow-up on actions. • Preferred: knowledge of Google Analytics, ClickUp

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