Healthcare Administrator

🔥 0 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Answer incoming calls and communicate professionally and confidently with patients. • Schedule, reschedule and confirm patient appointments. • Manage patient and provider schedules accurately and efficiently. • Coordinate appointment availability and help prevent scheduling conflicts. • Handle appointment cancellations, changes and rescheduling requests. • Follow up with patients regarding upcoming appointments and scheduling requirements. • Maintain accurate patient appointment information in scheduling or CRM systems. • Assist patients with scheduling-related queries and direct complex queries appropriately. • Ensure appointments, reminders and follow-ups are completed on time. • Monitor, prioritise, respond to and follow up on company emails. • Track outstanding tasks, appointments, deadlines and action items. • Support smooth day-to-day office operations. • Coordinate with internal team members and relevant stakeholders. • Handle general administrative and operational responsibilities. • Identify potential issues or gaps and proactively follow up. • Maintain accurate records across relevant systems. • Assist with ad hoc administrative and operational projects.

🎯 Requirements

• Previous experience in patient scheduling, medical administration, healthcare coordination or a similar role is preferred. • Experience handling a high volume of phone calls and scheduling appointments. • Excellent organisational and time-management skills. • Ability to work in an extremely fast-paced environment and manage multiple priorities simultaneously. • Highly intelligent, proactive and quick-thinking, with strong problem-solving skills. • Excellent attention to detail and strong follow-through. • Confident and professional when communicating with patients over the phone. • Excellent written and verbal English communication skills. • Comfortable managing multiple emails, calls, schedules and administrative tasks throughout the day. • Strong computer skills and the ability to learn and work across different scheduling and administrative systems. • Ability to work independently, take ownership and remain organised with minimal supervision. • Flexible and adaptable, with the ability to adjust to changing priorities and business needs. • Flexibility with working hours to accommodate operations across different US time zones, including Mountain Daylight Time (MDT).