Implementation Engineer

February 17

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💰 Series B on 2022-02

Description

• Pre-Sales Solutioning: Collaborate with the sales team during the pre-sales phase to understand client needs, gather requirements, and craft tailored solutions. • Project Planning, Management, & Client Onboarding: Serve as the primary point of contact for clients during the onboarding process. • Documentation and Training: Develop comprehensive documentation, training materials, and resources. • Go-Live and Post-Implementation Support: Lead clients through the go-live process, maintain ongoing technical support and communication post-implementation.

Requirements

• 4+ years of relevant professional work experience in technical support, implementations, and / or solution engineering • Proven track record of successfully managing complex implementation projects • Can read, write, and understand code in multiple programming languages • Experience integrating RESTful APIs • Start-up work experience highly preferred • Excellent communication skills, comfortable leading meetings with C-level contacts

Benefits

• Unlimited paid time off • 100% primary health, dental, vision + 90% for dependents • Wellness reimbursement USD 125 / month • 401k platform • USD 500 home office set up reimbursement • 16 weeks parental leave [within first year of welcoming a child] • Flexible WFH policy • Salary range for this role is $130,000 - $170,000/yr USD. Actual compensation packages are based on several factors unique to each candidate including but not limited to, skillset, depth of experience, certifications, and work locations. The total compensation package for this position may also include annual performance bonus, stock, benefits, and/or other applicable incentive compensation plans.