Insurance Administrative and Client Support Specialist

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🔥 23 minutes ago

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Slash Staffing

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Slash Staffing is a staffing agency specializing in providing affordable remote staffing solutions for businesses. They connect clients with a diverse range of skilled professionals, including virtual assistants, customer support representatives, digital marketers, and software developers, allowing companies to focus on their core operations while Slash Staffing handles the hiring process. Their pre-screened candidates are ready to take on various roles, helping organizations achieve efficiency and success without the high cost associated with traditional hiring.

📋 Description

• Maintain and update client information in Agency Smart • Keep contact information, plan details, and other records accurate and current • Support data entry, record management, and general administrative tasks • Assist with Employee Navigator and Zywave • Answer and triage incoming client calls • Assist with basic inquiries, including insurance ID card requests and general benefits questions • Route complex questions to the appropriate internal team member • Communicate with clients through Microsoft Outlook and Teams • Handle confidential client and healthcare-related information responsibly • After completing training and gaining experience, help generate benefit comparisons for employer renewal presentations • Complete additional administrative assignments as needed

🎯 Requirements

• Previous experience in insurance administration, employee benefits, administrative support, client service, data entry, or CRM management • Strong attention to detail and organizational skills • Clear and professional spoken and written English • Comfortable answering calls and communicating directly with clients • Able to learn new software and processes quickly • Proficient with Microsoft Office, Outlook, and Teams • Dependable, self-directed, and effective in a remote environment • Understanding of HIPAA, confidentiality, and secure data-handling practices • Reliable computer, internet connection, and professional home workspace • Spanish fluency is preferred but not required • Must be consistently available for phone coverage between approximately 3:00 PM and 5:00 PM Eastern Time

🏖️ Benefits

• Full-time remote position • Fixed schedule • Professional home workspace arrangement