Medical Administrative Assistant – AdvancedMD

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Provide administrative and patient support for a fast-growing healthcare organization serving patients across multiple clinic locations. • Manage patient scheduling and coordinate communications. • Maintain accurate records and provide administrative support to clinicians and the leadership team. • Serve as a primary point of contact for patients, vendors, and healthcare professionals. • Prepare and organize reports, presentations, and spreadsheets. • Maintain organized digital records and administrative files. • Respond to patient questions professionally in a timely manner. • Coordinate communication among patients, clinicians, vendors, and internal team members. • Ensure documentation is complete, organized, and up to date. • Assist with general operational and administrative tasks to improve office efficiency.

🎯 Requirements

• Previous experience in a healthcare administrative, medical office, or medical virtual assistant role • Strong experience with appointment scheduling, calendar management, and administrative support • Experience handling patient inquiries and coordinating patient communications • Experience maintaining accurate patient records and documentation • Experience supporting busy healthcare providers in a fast-paced environment • Excellent verbal and written English communication skills • Comfortable communicating professionally with patients, clinicians, vendors, and internal staff • Confident handling a high volume of phone calls, emails, and administrative inquiries • Highly organized with exceptional attention to detail • Strong document preparation and organizational skills • Able to prioritize multiple tasks while meeting deadlines • Proactive, dependable, and able to work independently with minimal supervision • Quick learner who can adapt to new systems and changing priorities • Experience with AdvancedMD, Microsoft Office Suite, Google Workspace preferred.

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

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