Reach global audiences in any language - translate the words on your website, mobile app, product, and more.
Localization • L10n • Internationalization • i18n • Multilingual Content
51 - 200
💰 $160M Series E on 2021-12
April 25
🇺🇸 United States – Remote
💵 $85k - $105k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
🗽 H1B Visa Sponsor
Reach global audiences in any language - translate the words on your website, mobile app, product, and more.
Localization • L10n • Internationalization • i18n • Multilingual Content
51 - 200
💰 $160M Series E on 2021-12
• Smartling is seeking a Customer Success Manager for a remote, work from home position • Responsible for ensuring that customers rapidly adopt and deeply leverage the Smartling solution, and meet their business goals • Partner closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform • Develop communication cadence with customers on product and industry updates • Lead business review meetings to articulate the value of Smarting and customer’s performance against goals
• Minimum 3 years of experience in a B2B customer success/client services/account management role • Ability to manage multiple customer relationships with many internal and external stakeholders, project manage, set priorities and stay organized • Experience managing contract renewals and up-sells • Experience working in a role that required you to stay calm in the face of technical and/or customer challenges • Proven ability to network and manage relationships across many different functions within a global customer organization • An aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability • Business acumen and experience leading and preparing customer presentations/meetings including working with and manipulating data for value-driven presentations • Bachelor’s degree or equivalent work experience • A home office setup conducive for working remotely, and ability to work effectively as a remote team member*
• Freedom 🏡 - we are remote first • Growth - an opportunity to learn and advance your career • Wealth 💰 - we offer a competitive salary and 401(k) + company match • Wellness - medical, dental, and vision insurance for you and your family • Balance - flexible PTO + 11 holidays; generous parental leave • Culture 🤝- an energetic, value-driven, and fun culture and team spirit • Bonus - employee referral program and apple equipment
Apply NowApril 25
51 - 200
🇺🇸 United States – Remote
💵 $75k / year
💰 $4.9M Seed Round on 2020-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
April 25
51 - 200
April 25
2 - 10
April 25
201 - 500