April 25
🇺🇸 United States – Remote
💵 $126.8k - $149.2k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
🗽 H1B Visa Sponsor
• Act as the primary point of contact for clients • Proficiently manage a large portfolio • Upsell and cross-sell by introducing new features and products • Navigate tech stack (Salesforce, Outreach, Slack, etc.) • Collaborate cross-functionally with sales, product, engineering, marketing • Listen, educate, and provide value to Mercury’s customers
• 2-3+ years of experience in a customer-facing Account Management, Customer Success, or Relationship Management role - bonus if in SaaS or FinTech spaces • Experience creating impact for customers while maintaining an eye for process and detail • Natural communicator • Bias toward action • Excited to create and shape new processes and workflows • Excellent time management • Effective at building strong relationships with internal stakeholders
• Base salary • Equity (stock options) • Benefits
Apply NowApril 25
501 - 1000
🇺🇸 United States – Remote
💰 $200M Private Equity Round on 2019-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
🗽 H1B Visa Sponsor
April 24
51 - 200
🇺🇸 United States – Remote
💰 $45M Series B on 2022-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager