See social differently.
Social Media Management • Facebook • Twitter • Instagram • LinkedIn
1001 - 5000
April 5
See social differently.
Social Media Management • Facebook • Twitter • Instagram • LinkedIn
1001 - 5000
• Responsible for providing customers a tailored and value-driven onboarding experience that ensures customers are set up for success in achieving their business goals • Ensure our new customers are set up for success and have a customer-first mindset • Handle a high volume of communication, prioritizing multiple methods of communication at the same time, and never sacrifice the customer experience • Consistently meet and exceed quantitative goals and exemplify qualitative behaviors that support team members and customers
• 2+ years experience in an account management / client relationship role in the technology industry • Professional English fluency in verbal and written communication • Experience delivering product training sessions via web conference software • Able to work North American hours • Able to identify and align a customer’s goals and objectives with Sprout’s value, capabilities and solution • Ability to manage simultaneous software implementations for multiple clients • Superior organizational skills • Excellent communication skills, both written and verbal • In-depth knowledge of social media tools • Salesforce.com or other CRM experience is a plus
• Insurance and benefit options that are built for both individuals and families • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program • High-quality and well-maintained equipment—your computer will never prevent you from doing your best • Wellness initiatives to ensure both health and mental well-being of our team • Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Apply NowApril 5
1001 - 5000
🇵🇭 Philippines – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
March 30
201 - 500
March 30
501 - 1000
🇵🇭 Philippines – Remote
💰 $2.1M Seed Round on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager