Front Desk Medical Virtual Assistant, Operations Specialist

🔥 4 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Oversee the one-stop patient check-in and checkout system • Greet incoming patients warmly • Manage inbound and outbound calls via the Vantage phone system • Lead the end-to-end checkout experience • Confirm follow-up appointments and resolve ledger balances • Ensure no patients leave without being scheduled • Process appointment requests, reminders, and patient communications through TrackStat • Follow up on missed or canceled appointments to maintain patient retention and schedule density • Collect co-pays and cash payments • Send digital payment links during or immediately following visits • Manage ledger issues and answer basic patient questions regarding non-assignment billing • Issue super bills or file claims on behalf of patients without accepting direct insurance assignment • Own and optimize ChiroTouch and TrackStat workflows, automated communications, and schedule setups • Coordinate with team members using Go High Level to support marketing or messaging workflows

🎯 Requirements

• Proven hands-on experience navigating and managing patient records and schedules in ChiroTouch (Strictly Required) • Strong experience utilizing and optimizing TrackStat for patient recall and communication workflows (Strictly Required) • Experience managing inbound and outbound calls via the Vantage phone system • Experience processing appointment requests, reminders, and patient communication through TrackStat • Experience collecting co-pays and cash payments and sending digital payment links • Experience managing ledger issues and answering basic patient questions regarding non-assignment billing • Experience issuing super bills or filing claims on behalf of patients without accepting direct insurance assignment • Experience using Go High Level for marketing or messaging workflows, where applicable • Patient-focused approach and ability to manage the end-to-end patient check-in and checkout experience