Medical Administrative Assistant, Insurance Verification Specialist

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Secure, track, and submit prior authorizations for psychiatric evaluations, treatments, and ongoing mental health services • Verify insurance eligibility, active benefits, deductibles, and copay requirements • Collect and accurately record patient copays, deductibles, and outstanding balance payments • Prepare, review, and complete digital patient charts before initial evaluations and follow-up visits • Attach intake forms, medical histories, and authorization documents in eClinicalWorks • Process prescription refill requests according to clinic protocols and route them to providers • Handle inbound and outbound calls • Schedule new patient evaluations and confirm follow-up appointments • Execute proactive patient recall workflows • Maintain administrative communications, documentation, and calendars using Google Workspace

🎯 Requirements

• Minimum of 2 years of medical administrative experience directly within Psychiatry, Behavioral Health, or Mental Health clinics • Hands-on experience navigating eClinicalWorks (eCW) EMR is strictly required • Proficiency in Google Workspace, including Gmail, Calendar, Docs, and Sheets • Proven experience navigating specialized insurance portals • Experience completing prior authorizations and detailed benefit verifications • Flawless written and spoken English skills • Exceptionally clear, articulate, and warm phone voice for patient and payer communication • Private, HIPAA-compliant, distraction-free home office • High-speed internet, computer, and professional headset