Medical Administrative Assistant – TMS Therapy Experience

Likely ghost job

🕒 August 12

🌐 Philippines, Nicaragua, +4 more countries – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 60%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Gather and accurately document patient demographic information, medical history, insurance details, reason for visit, and other intake information • Prepare and set up patient charts before evaluations • Manage insurance authorizations and verification using insurance portals and payer platforms • Handle NeuroStar TMS-specific authorizations and document medical necessity criteria, including prior antidepressant trials • Track TMS-related patient data and authorization documentation in TrakStar • Schedule new patient evaluations, follow-up appointments, and patient recall • Manage 150–250 inbound and outbound calls per day • Collect copays and process patient payments • Process prescription refill requests

🎯 Requirements

• Minimum of 2 years of medical experience, preferably in psychiatry, behavioral health, or mental health • Experience with TMS therapy is highly preferred • Strong experience with insurance authorizations and verification, including working with insurance portals and payer platforms • Experience with NeuroStar and/or TrakStar is strongly preferred • Comfortable managing a high volume of calls while staying professional and patient-focused • Experience scheduling new patient evaluations, follow-up appointments, and patient recall • Experience collecting copays and processing patient payments • Experience processing prescription refill requests • Excellent verbal and written English communication skills; clear, fluent English is a non-negotiable requirement

🏖️ Benefits

• Meaningful, fast-paced work with real impact on patients' mental health journeys

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