Virtual Medical Assistant – Primary Care Experience Preferred

🔥 0 minutes ago

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage high-volume inbound and outbound patient calls • Schedule, reschedule, and confirm appointments • Manage provider calendars • Send appointment reminders and confirmations • Handle cancellations • Update patient demographics and maintain accurate, compliant records in the EHR • Document call notes and patient interactions • Support intake and onboarding • Perform general front desk administrative tasks

🎯 Requirements

• 2+ years supporting a U.S.-based medical practice as a Medical Receptionist, Front Desk Coordinator, or Virtual Medical Assistant • Prior experience in a primary care setting is strongly preferred • Very clear, professional spoken English with strong phone presence • Strong multitasking and organizational skills • Calm and steady under high call volume • Experience with Elation EHR and/or Athena Health is preferred • Familiarity with outpatient clinic workflows and scheduling systems is preferred • Basic medical terminology knowledge is preferred

🏖️ Benefits

• Patient-centered work supporting a practice that values attentive front desk care • Meaningful work helping patients feel listened to and cared for

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