Account Executive – Creative Operations

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Storm Ideas

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

📣 Marketing

💼 Consulting

🏥 Healthcare

Marketing • Consulting • Healthcare

Storm Ideas is a specialist entertainment and digital agency that partners with television networks and media companies to deliver strategy, marketing, content, UI/UX, video production, engineering, product development, and analytics. They also offer flagship SaaS products such as HailTo to manage and distribute social assets to talent for social promotion. Based in Edinburgh, UK, Storm Ideas helps media companies adapt to digital consumption, grow audience engagement, and execute digital-first campaigns.

📋 Description

• Maintain account context for selected Creative Operations and Systems / Process Design clients, including stakeholders, priorities, history, open questions, decisions, and follow-ups • Keep the operating rhythm running through meeting preparation, notes, actions, blockers, and handoffs • Turn client conversations into clear next steps, owners, and open questions, and flag risks early • Draft clear, client-ready summaries and updates • Build and maintain stakeholder maps, decision logs, and follow-up trackers • Use AI for preparation, account research, summarisation, QA checks, and repeatable workflows • Work with Account Management, Creative Operations, AI Operations, and technical colleagues to keep client work moving • Understand creative and operational workflows, ask practical questions, and explain things in plain English • Support senior account colleagues on operationally complex client accounts, with a path toward full account ownership

🎯 Requirements

• Some experience in a client-facing, account support, coordination, or operational role in agency, media, or tech • Strong written and spoken English • Ability to clarify messy situations and make them practical • High agency and ability to escalate early • Structured thinking; ability to break ambiguous work into inputs, outputs, owners, statuses, and next steps • Real interest in AI-enabled account management • Already using AI in work and motivated to improve • Warm, curious, responsive, and reliable client presence • Comfortable with Airtable, Monday.com, Notion, Asana, spreadsheets, Slack, or Teams • Must have the legal right to work in South Africa, either without restrictions or through a visa • Comfortable and available to work full-time from 12pm–8pm UK time

🏖️ Benefits

• Up to ZAR 350,000 salary on a full time, permanent employment contract • 33 days paid leave • Modern hardware • AI-enabled workflows • Airtable/no-code tools • Collaborative team support • Working with globally recognisable brands in US Entertainment • Follow-up technical exercise, compensated • Remote-first team • Room to improve how work happens