The Trevor Project
The world's largest suicide prevention and mental health organization for LGBTQ young people.
Suicide Prevention • Crisis Intervention • LGBTQ • Youth
501 - 1000
Product Owner - Genesys Cloud and Salesforce Service Cloud
May 9
The Trevor Project
The world's largest suicide prevention and mental health organization for LGBTQ young people.
Suicide Prevention • Crisis Intervention • LGBTQ • Youth
501 - 1000
Description
• Evolving contact center operations using Genesys Cloud and Salesforce Service Cloud • Implementing product features and updates in alignment with business objectives • Collaborating with stakeholders and development teams to enhance support for LGBTQ+ young people
Requirements
• Knowledge of Genesys Cloud and Salesforce Service Cloud and contact center industry trends • Agile Scrum Expertise with a CSPO certification • Proficiency in Genesys Cloud configurations and integrations • Experience with Salesforce Service Cloud customization and automation
Benefits
• Authorization to work for any employer in the United States is required. • Exempt Full Time • Non-Union
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