Associate Account Director, Higher Education, Digital Marketing

March 22

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Primacy

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Primacy is a digital experience agency. We create smarter experiences that connect with people during meaningful moments

Creative • Strategy • Digital Marketing • Analytics • Agency

51 - 200

Description

• Lead and manage 100% of client communications • Actively participate in team meetings, providing insight in areas of difficulty • Develop such a relationship with a client that you are the trusted advisor/partner – you’re thinking about their business from a strategic approach. You are able to ask them for referrals • Proactive account planning • Proactively push work through the agency • Participate regularly in the pitch process/presentations • Actively find growth opportunities with your clients and step in where there are issues with scope creep • Fully understand the Primacy products/services and identify opportunities • Responsible for the organic growth of current clients • Remain in tune with clients and sense issues before they arise • Hold poise and patience but stay firm in challenging client situations and manage those situations to resolution • Remain aware of billing situation of clients • Use your own network or look for new opportunities to broaden your network • Remain diligent about changes in the digital marketing landscape, be vocal about them with clients, and make it actionable • Organize and lead large team and client meetings (ideation sessions, department meetings, trainings, etc.) and wrangle them if they go off track

Requirements

• 5+ years of Account Management digital marketing experience with agency background • Understanding of web site development, marketing, measurement and analytics, content management, digital marketing, and internet technology • Experience in our core industry: higher ed • Proficiency in writing project overviews • Self-motivated and able to thrive in a results-driven environment • Natural relationship builder with integrity, reliability, and maturity • Ability to prioritize among competing tasks • Critical thinking and problem-solving skills

Benefits

• The best co-workers you’ll ever find • Unlimited PTO • Medical, Dental, Vision, 401k • Annual bonuses for all levels • Ongoing training opportunities • Planned outings and team events (remote workers included!)