Senior Customer Success Manager, Gaming

February 23

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Trustly

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Fast, simple and secure online banking payments

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Description

• Act as a strategic advisor and results owner for a portfolio of Gaming merchants • Become an expert on Trustly’s payments and data solutions • Analyze and interpret merchant performance metrics • Collaborate across different teams to ensure deployment success and drive incremental value • Deliver data and financial models for executive presentations • Regularly conduct business reviews with merchants and internal stakeholders

Requirements

• 10+ years of experience in Customer Success, Relationship Management, Sales/Business Development, or related focus with Enterprise (F500) clients • Experience managing enterprise eCommerce accounts • Familiarity with the digital Gaming space • Ability to manage multiple client interactions and influence decisions • Data-driven with ability to leverage data for customer outcomes • Skills in collaboration across multiple teams and geographies • Excellent executive presence and communication skills • Experience in fast-paced startup environments • Proficiency in data and analytics platforms

Benefits

• Opportunity to work on challenging projects with leading FinTech professionals • Commitment to professional and personal growth in a stimulating environment • Culturally diverse team