Customer Care Specialist I

April 26

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Verra Mobility

We are enriching lives by making transportation safer and easier.

Road Safety • Transportation • Speed Safety Cameras • Mobility • Red-Light Safety

1001 - 5000

Description

• We are looking for an entry-level Customer Care Specialist with a passion for helping others and who is interested in joining our growing team and making a difference at Verra Mobility. This is not your average contact center! We take your success seriously! Our team has created a clear & dedicated training program that enables you to perfect your skills & become a universal agent. Our program is built in layers for your career growth, we want you to own it! • You’re a great fit for this role if you are a motivated team player with a positive attitude, are tenacious and able to think critically through solutions, you have an empathetic nature, and believe that 80% of success is showing up. • If you enjoy working in a fast-paced environment, pushing yourself to always improve and serving customers come join our exciting team!

Requirements

• High School Diploma or GED equivalent • 6 months+ customer service experience (call-center preferred). • Proficient computer skills with the ability to navigate efficiently between applications, including Microsoft Office • Passion for working in a team and being collaborative, but able to work independently. • Outstanding interpersonal skills, strong work ethic, and self-motivated, with excellent communication skills and able to speak authentically. • Flexibility to work any shift. Current hours of operation are between the hours of 9:00AM to 5:30PM EST time M-F. • Bi-lingual (Spanish) is a plus

Benefits

• Competitive compensation. • Comprehensive benefits and perks, including full Medical, Dental, Vision, 401k, PTO, Sick Time, Tuition Reimbursement, Paid Holidays. • The opportunity to grow and develop, with clear paths for long-term career growth and mobility. • The ability to make a noticeable difference, and impact and improve lives.

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