Keeper Security, Inc.
Manage, protect and monitor all your organization's passwords, secrets and remote connections with zero-trust security
Password Management • Secure File Storage • Cyber Security • password security • cybersecurity
201 - 500
Customer Support Representative, B2B
April 26
Keeper Security, Inc.
Manage, protect and monitor all your organization's passwords, secrets and remote connections with zero-trust security
Password Management • Secure File Storage • Cyber Security • password security • cybersecurity
201 - 500
Description
• As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real-time assistance). The Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick, and professional assistance.
Requirements
• 1+ years of experience in a technical support role • Experience with Google Docs and MS-office tools • Excellent communication and presentation skills, both written and verbal • Ability to work independently and as part of a team in a fast-paced, high-growth environment • Proven history of maintaining a high level of professionalism with customers
Benefits
• Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses
Apply Now
