Sales Representative

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VirtualStaff365

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🤝 B2B

☁️ SaaS

👥 HR Tech

B2B • SaaS • HR Tech

VirtualStaff365 is a Melbourne-based company specializing in virtual staff outsourcing solutions. They help Australian businesses save time and reduce staffing costs by providing professional and cost-effective offshore staffing solutions from the Philippines and South Africa. VirtualStaff365 offers a wide range of virtual assistant services, including customer service, data entry, graphic design, web and software development, and more. Their solutions enable businesses to increase operational efficiency and scale quickly while offering a no-risk guarantee.

📋 Description

• Handle a high volume of inbound phone enquiries and email leads efficiently and professionally • Identify customer needs to recommend appropriate removal and storage solutions • Prepare and present accurate, detailed service quotes and proposals to clients • Conduct timely follow-ups via phone and email to convert enquiries into confirmed bookings • Proactively manage the sales pipeline to ensure all opportunities are pursued to completion • Account Management & Administration • Build and maintain strong long-term customer relationships through consistent follow-up • Maintain accurate customer records, call notes, and pipeline activity in the CRM system • Ensure all sales administration and booking documentation are completed on time • Coordinate directly with internal teams to manage bookings and ensure seamless service delivery • Consistently meet or exceed monthly sales targets and key performance indicators

🎯 Requirements

• High level of verbal and written English communication skills for client interactions • Proven experience in managing a sales pipeline and closing sales opportunities • Experience in handling high-volume inbound and outbound phone calls • Demonstrated ability to assess customer requirements and deliver tailored solutions • High attention to detail when creating quotes, managing documentation, and updating CRM systems • Strong interpersonal skills to collaborate effectively with internal teams and customers • Ability to meet or exceed monthly performance targets and KPIs consistently • Nice-to-Have Skills • Prior experience in the removal, storage, or logistics industries • Proficiency in using modern CRM platforms and sales tools • Previous experience in a fast-paced telesales or customer service environment

🏖️ Benefits

• Permanent work-from-home set-up • Dayshift (Australian Eastern Standard Time business hours) • Full-time job • HMO • Annual leave • 13-month pay • With Government mandated benefits