Medical VA, Marketing Support – Pelvic Health

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Handle patient communication, care coordination, patient intake, and scheduling • Manage virtual receptionist duties and support incoming phone calls through the Weave VOIP phone system • Complete data entry with extremely high attention to detail • Support patient forms, intake details, and records management in WebPT • Provide general administrative support to reduce the client’s workload and allow more focus on patient care • Support appointment setting, customer service, and sales-related tasks • Assist with Google reviews and patient follow-up related to reviews • Support email marketing, text message marketing, social media, and basic SEO-related tasks • Respond to online messages and send outreach messages to local doctors and providers • Help build and start marketing workflows as the client expands marketing efforts

🎯 Requirements

• Experience in healthcare administration, patient coordination, medical office support, virtual receptionist work, or similar healthcare support required • Strong data entry experience with extremely high attention to detail required • Experience handling patient communication, care coordination, patient intake, scheduling, and virtual receptionist duties required • Experience supporting patient paperwork, forms, documentation, and administrative tasks required • Experience with email marketing required • Confidence with appointment setting, customer service, and sales support required • Experience with multiple EMRs/EHRs required; WebPT experience preferred • Concierge, cash-pay, physical therapy, women’s health, or pelvic health practice experience preferred • Experience with social media, email and text message marketing, SEO support, Google reviews, and outreach messaging is a plus • Experience supporting U.S.-based or international companies required/encouraged • Fluent English with minimal accent • Professional presentation and strong communication skills • High emotional intelligence and comfort discussing sensitive women’s health topics • Tech-savvy, detail-oriented, and comfortable learning multiple systems • Self-starter, proactive, and able to think independently • Comfortable with sales conversations, appointment booking, and patient follow-up • Ability to maintain professionalism, confidentiality, and empathy • Relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client • Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support • Optional performance-based incentives, bonuses, or increased hours based on performance

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