Medical Virtual Assistant – Podiatry

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Winning Assistants LLC

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51 - 200 employees

At Winning Assistants, we help doctors, healthcare professionals, and business owners save time, cut costs, and scale their operations with highly skilled, HIPAA-compliant virtual assistants. Our VAs handle tasks like admin support, medical office management, marketing, and customer service, allowing you to focus on growth.

📋 Description

• Review medical transcriptions and finalize physician charts for signature • Process incoming and outgoing referrals and accurately populate patient charts • Handle patient confirmation calls, insurance eligibility verification, and sort incoming faxes • Clean up and organize clinical notes • Process and manage referrals efficiently • Perform outbound and follow-up patient calls • Verify insurance eligibility and benefits • Sort and categorize incoming medical documents and faxes • Upload and maintain accurate patient records in the EMR • Send physician orders once documentation has been completed • Support other administrative and clinical workflows as needed

🎯 Requirements

• Previous experience as a Medical Virtual Assistant, Medical Assistant, Medical Scribe, or similar healthcare support role • Strong understanding of medical documentation and patient charting • Experience processing referrals and insurance eligibility verification • Excellent attention to detail and ability to maintain accurate medical records • Comfortable handling both clinical and administrative tasks • Strong communication and organizational skills • Ability to work independently while managing multiple priorities • Experience in Podiatry (highly preferred) • Orthopedic or surgical clinic experience will also be considered • Medical Assistant background preferred • RN or other healthcare professional background is a plus but not required • Experience using AdvancedMD EMR • Experience using Vonage phone system

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.