Virtual Assistant – MedSpa Sales, Front Desk

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $5 - $6 / hour

⏰ Full Time

🟢 Junior

👨‍💼 Executive Assistant

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Respond to calls, texts, missed calls, website inquiries, and social media leads. • Build rapport, understand patient needs, provide approved service information, and convert qualified leads into booked appointments. • Follow up with new and old leads and track outcomes. • Recommend or upsell appropriate additional services without being pushy. • Maintain accurate notes about lead conversations and follow-ups. • Schedule, confirm, reschedule, and send appointment reminders. • Maintain waitlists, fill cancellations and open appointment slots, and collect deposits when required. • Coordinate weight-loss, wellness, and HRT patients, including follow-up, lab, and HRT pellet appointments. • Track patients due or overdue for treatments or labs and confirm lab completion. • Send questionnaires, medication pickup/shipping reminders, and pre- and post-treatment instructions; ensure paperwork is completed. • Answer basic non-clinical questions and provide a warm patient experience by phone and text. • Explain cancellation/no-show policies and document important communications. • Escalate medical questions, symptoms, side effects, and concerns to the provider; never diagnose or provide independent medical advice. • Conduct patient outreach for repeat services, follow-ups, labs, rebooking, and reactivation. • Follow up after treatments and recommend next appointments. • Follow up with consultation patients who did not book or purchase. • Ask satisfied patients for Google reviews and send review links. • Track reviews, conduct follow-ups, explain referral promotions, and acknowledge referrals. • Track promotions that generate bookings and contact previous patients regarding approved promotions. • Organize before-and-after photos and consent documentation. • Identify common patient questions and booking objections to support marketing. • Draft occasional content using ChatGPT. • Maintain patient demographics, intake/consent forms, lead trackers, follow-up lists, and patient charts. • Review upcoming schedules and ensure forms, labs, deposits, medications, and other appointment needs are ready. • Assist with medical scribing and SOAP notes for wellness, HRT, and peptide consultations as needed. • Provide an end-of-day summary covering leads, follow-ups, scheduling updates, and issues requiring attention.

🎯 Requirements

• At least 1 year of experience in sales, lead conversion, appointment setting, customer service, or a similar client-facing role. • Excellent spoken English with a minimal noticeable accent and a pleasant, professional phone voice. • Warm, personable, engaging, and able to build rapport quickly. • Strong emotional intelligence, listening, and conversational skills. • Sales-oriented and persuasive without sounding aggressive or scripted. • Persistent and comfortable with repeated lead and patient follow-ups. • Able to handle difficult patients professionally and work independently. • Accountable, dependable, and able to take ownership of tasks through completion. • Organized and comfortable handling difficult patients professionally. • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding. • Must be available to attend video meetings with camera on when required. • Reliable laptop or desktop computer. • Stable high-speed internet connection of at least 25 Mbps. • Noise-canceling headset. • Working webcam for virtual meetings. • Quiet and professional work environment. • Preferred: MedSpa, aesthetics, wellness, or healthcare experience. • Preferred: Familiarity with Botox, fillers, HRT, or peptides. • Preferred: Medical scribing/SOAP note experience. • Preferred: Experience with Jane EMR.

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives