Tools Technical Lead

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

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Logo of A Square Group (ASG)

A Square Group (ASG)

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

A Square Group (ASG) is a company that provides a wide range of technical and innovative solutions aimed at optimizing performance, reducing costs, and streamlining operations. ASG specializes in areas such as DevSecOps, data science, cybersecurity, and healthcare IT solutions, with a focus on cloud solutions and accessibility compliance. They leverage cutting-edge analytics, artificial intelligence, and machine learning to drive strategic decisions and provide exceptional cybersecurity and cloud solutions. ASG is committed to excellence in service delivery, evidenced by their achievements like Capability Maturity Model Integration (CMMI) Level 3 certification and partnerships with major organizations like the Veterans Administration and CDC. Their solutions cater to the healthcare industry, government contracts, and aim to enhance user experiences and data integrity.

📋 Description

• Serve as the primary technical authority for the enterprise tooling stack • Direct the Tools Management team's technical approach, architecture decisions, and troubleshooting for complex cross-tool issues • Provide technical direction, workload distribution, technical mentorship, and cross-training for Systems Engineers • Serve as the Client-facing technical lead for tooling matters and coordinate with the Security team • Support operations and maintenance for enterprise tools used by development and operations teams • Administer Atlassian tooling, including Jira workflows, permissions, automation rules, custom fields, and upgrades • Manage and support Confluence spaces, user access, templates, plugins, and upgrades • Oversee GitHub Enterprise repositories, access controls, branching strategies, integrations, and license management • Configure and maintain Slack integrations, user provisioning, and communication workflows • Administer MiniOrange and OKTA for identity and access management, including SSO, MFA, and enterprise integrations • Manage and support SonarQube installation, configuration, upgrades, permissions, and code quality enforcement • Lead troubleshooting and resolution for tooling incidents and outages, escalating complex cross-tool issues involving Splunk, Jenkins/CloudBees CI, JFrog Artifactory, Grafana, Datadog, NewRelic, LaunchDarkly, and VictorOps • Perform tool upgrades, vulnerability checks, and compatibility assessments • Integrate enterprise tools with CI/CD pipelines and other systems • Support automation initiatives using Packer, Ansible, Selenium, and API-based frameworks • Assist with DevSecOps and Infrastructure-as-Code practices using AWS, Terraform, and CloudFormation • Support monitoring and incident response using New Relic, Splunk, AWS CloudWatch, and similar platforms • Maintain technical documentation and develop SOPs and runbooks • Ensure compliance with security requirements, ATO support, API authentication, and Client governance processes • Perform additional assigned duties

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience) • 8+ years of experience supporting enterprise tools, systems engineering, or DevSecOps environments, including technical leadership of a multi-tool environment • Hands-on experience administering Jira, Confluence, GitHub, Slack, MiniOrange, OKTA, and/or SonarQube, plus broader enterprise tools including Splunk, Jenkins/CloudBees CI, JFrog Artifactory, Grafana, Datadog, NewRelic, LaunchDarkly, and VictorOps • Experience with identity and access management, including SSO, SAML, OAuth, and LDAP integrations • Familiarity with cloud environments, preferably AWS, and Infrastructure-as-Code practices • Experience with CI/CD tools and automation frameworks • Ability to document and transfer complex technical knowledge • Strong troubleshooting and problem-solving skills with the ability to support multiple systems simultaneously • Experience working in Agile/DevSecOps environments supporting development teams • Strong communication skills with technical and non-technical stakeholders, including Client-facing coordination • Experience in a federal or large enterprise environment; Federal Healthcare support experience strongly preferred • Ability to obtain and maintain required public trust clearance • Familiarity with NIST, FISMA, and ATO processes • Experience with containerization and orchestration technologies • Knowledge of monitoring and observability platforms such as Datadog, New Relic, and Splunk • Experience developing automation scripts and improving operational efficiency • Atlassian, AWS, or DevSecOps-related certifications are an advantage

🏖️ Benefits

• Healthcare Benefits • Life Disability • Paid Time Off • 401k Matching • Employee Referral Bonus • Education Assistance • Learning and Development resources

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