Senior Solution Engineer

🔥 4 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $123.1k - $170.9k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Mercury Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1962

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Mercury Insurance is a leading provider of insurance products, focusing on protecting individuals and their assets with a commitment to privacy and customer service. The company operates through independent agents and offers a range of insurance services including auto, home, and other personal insurance products. Mercury Insurance prioritizes the security of personal information and compliance with privacy laws, ensuring that customer data is handled with care and only shared when necessary for account servicing or as legally required.

📋 Description

• Develop and maintain documentation and knowledge bases for complete business flow implementations, including system and vendor dependencies • Perform technical analysis and solution design for applications within the assigned domain • Develop subject matter expertise in the assigned solution space • Support teams through knowledge sharing, deliverable review and validation, basic testing, sprint management, retrospectives, work coordination, task sequencing, and release management • Collaborate with MTS teams, business stakeholders, and vendors to identify and address dependencies • Monitor and improve engineering process effectiveness and efficiency • Expand automation, including leveraging AI • Configure systems and develop scripts • Develop monitoring dashboards and monitor metrics and logs • Identify and document data structures, data mappings, integration specifications, component interactions, dependencies, and other design components • Perform defect analysis and remediation • Provide production support and/or handoffs to production support

🎯 Requirements

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or other related fields Or equivalent combination of education and experience • 5+ years’ work experience in insurance industry information technology • 3+ years’ experience in technical analysis and solutioning • 2+ years’ experience in technical documentation • Thorough understanding of the P&C insurance industry and its business processes • Extensive experience with Jira, Confluence, and Microsoft Office tools • Experience in flowcharting, sequence diagrams, data mapping, and technical design documentation • Experience in business and technical impact analysis • Proficiency collaborating with multiple teams, business units, and vendors • Experience coordinating and planning solution delivery • Proficiency working with APIs, XML, JSON, databases, and system logs • Basic understanding of object-oriented programming, web applications, and microservices • Some experience leading and mentoring other solution engineers • Experience leading efforts for solutioning and implementing typical P&C business problems • Preferred: Master’s Degree in Computer Science • Preferred experience with Guidewire Policy Center, SQL, Gosu, CI/CD automation, Jenkins, GitHub Actions, Docker, Kubernetes, Amazon EKS, AppDynamics, Grafana, log analysis, and Linux/UNIX shell scripting • Understanding of Mercury business flows and rules preferred

🏖️ Benefits

• Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more • Bonus potential • An in-person interview may be required during the hiring process