Senior AWS Cloud Architect – Managed Services

🕒 September 9

🇺🇸 United States – Remote

💵 $150k - $250k / year

⏰ Full Time

🟠 Senior

☁️ Cloud Engineer

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Myriad360

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Build and operate Myriad360's AWS managed service offering in collaboration with the AWS Practice Manager, Principal Architect, and Managed Services team • Own the operational build-and-run of a managed service designed to grow and scale • Stand up and run incident management, including identification, logging, categorization, prioritization, investigation, playbooks, resolution, and closure • Build and operate the service desk and support model, including AWS Support plan coverage for partner-owned and customer-owned accounts • Define and manage SLAs and service-level management • Implement event management, dynamic monitoring, observability, and predictive monitoring/AIOps • Author operational runbooks and automation to run the service repeatably • Establish service continuity, disaster recovery, and backup processes • Build FinOps reporting and financial planning into the managed service • Set up personnel onboarding and operational process documentation required to run and audit the service • Own AWS MSP Program certification, including service requirements, self-assessment, evidence collection, and audit readiness • Build customer service-management machinery, including reporting, service-review cadence, and escalation paths, and run key service reviews • Use AI and automation with AI/ML platforms to resolve tickets, surface anomalies, and identify optimization opportunities • Help build and over time lead the AWS managed services operations team

🎯 Requirements

• Must be based in the United States • Experience operating an AWS managed service or MSP practice, hands-on with the service-delivery disciplines above • Experience building repeatable managed services capabilities, operational processes, and service delivery models • AWS Certified SysOps Administrator - Associate • AWS Certified Solutions Architect - Associate • Experience contributing to an AWS MSP Program audit or a similar operational audit is a strong plus • Experience within a Managed Services Provider (MSP) environment strongly preferred • General familiarity with compliance frameworks such as SOC 2 and ISO 27001, and a security-aware approach to operations preferred • Experience driving cloud modernization and AI-enabled operational transformation initiatives preferred • Familiarity with Microsoft Azure and Google Cloud Platform preferred • Preferred certifications: AWS Certified DevOps Engineer - Professional; AWS Certified Solutions Architect - Professional; FinOps Certified Practitioner; ITIL Foundation or higher; AWS Certified Machine Learning Engineer - Associate; AWS Certified Security - Specialty; AWS Certified Advanced Networking - Specialty

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers