Application Support Developer

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Where this job comes from

Posted on OneSource Virtual's careers page ↗OneSource Virtual's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on OneSource Virtual's site. Checked 1 hour ago.

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Logo of OneSource Virtual

OneSource Virtual

501 - 1000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Series B on 2015-06

Consulting • Healthcare • Logistics

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

📋 Description

• Deliver timely, high-quality technical support for OSV enterprise applications • Investigate and resolve application issues by identifying root cause and coordinating technical solutions with the development team • Partner with development teams and product owners to identify, document, and prioritize defects • Maintain current knowledge of features and work in progress across assigned product areas • Log, track, and manage support tickets with internal teams and external vendors through resolution • Support the design, testing, and documentation of application features, enhancements, and bug fixes • Develop and maintain skills in Workday, Salesforce, and other cloud-based technologies • Develop and execute data scripts as needed • Perform development work to resolve application defects and support testing and deployment of fixes • Proactively monitor production applications and escalate emerging issues • Produce technical documentation for business and technical audiences

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field required • 1–2 years of experience in software development, application support, or a related technical role preferred • Proficiency constructing SQL queries of moderate complexity • Experience with T-SQL and stored procedures • Solid understanding of object-oriented programming principles • Experience developing or consuming web services (SOAP, REST, JSON, XML) • Genuine passion for technology and continuous learning • Salesforce platform development or administration experience preferred • Familiarity with Workday integration or reporting preferred • Experience with issue tracking platforms such as Zendesk, Jira, or ServiceNow preferred • Exposure to Azure DevOps or similar Agile project management tools preferred

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Opportunities for innovative thinking and creative collaboration

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