Systems Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $120k / year

⏰ Full Time

🟢 Junior

⚙️ Systems Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 1%

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OpenTeams

11 - 50 employees

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $100k Pre Seed Round on 2019-08

Consulting • Marketing • SaaS

OpenTeams is a company that provides a comprehensive platform and marketplace for enterprises to access, implement, and support open source solutions. By bridging the gap between open source communities and businesses, OpenTeams offers commercial support, training, and services necessary to optimize the use of open source technologies. They help organizations overcome challenges related to open source adoption, including security, compatibility, and customization, and provide support in recruiting open source talent. OpenTeams also offers business process outsourcing services for software consultancies, covering areas like HR, marketing, and accounting. With a strong emphasis on community engagement and collaboration, OpenTeams facilitates business innovation through trusted open source partnerships.

📋 Description

• Own and manage the internal request queue, triaging, resolving, escalating, and tracking requests to completion • Administer Google Workspace and identity systems, including accounts, groups, SSO integrations, security policies, onboarding, and offboarding • Support provisioning and maintenance of cloud infrastructure, including accounts, IAM roles, networking basics, resource tagging, and cost visibility • Deploy and operate internal applications on Kubernetes using Helm and ArgoCD under senior-engineer guidance • Maintain the internal Astro website backed by EmDash, including build pipelines, deployments, DNS, and content publishing support • Build and maintain monitoring and alerting while reducing alert noise • Handle security and access hygiene, including patching, MFA enforcement, access reviews, endpoint configuration, and offboarding • Handle incoming customer-team issues by reproducing problems, gathering logs and context, resolving issues covered by procedure, and handing off others • Execute deployment and maintenance runbooks against customer environments • Track issues through closure and maintain accurate customer-facing status • Assist with hardening and compliance work, including hardened configurations, control evidence, and infrastructure documentation • Grow into environment builds, configuration changes, and platform ownership • Transfer effective patterns between customer platforms and internal systems • Participate in incident response and contribute to system-focused postmortems • Collaborate with a fully remote distributed team using asynchronous communication

🎯 Requirements

• 1–3 years of combined experience in IT support, systems administration, or infrastructure work • Comfort with Linux and the command line, including filesystems, permissions, processes, logs, systemd, package management, and SSH • Working understanding of networking fundamentals: DNS, DHCP, HTTP/TLS, VPNs, and firewalls • Scripting ability in Python and/or Bash • Comfort with Git and pull request workflows • Hands-on exposure to at least one major cloud provider: AWS, Azure, or GCP • Exposure to containers • Experience administering SaaS tools such as Google Workspace or Slack, including user lifecycle and permissions • Strong written communication skills • Genuine service orientation • Willingness to learn and acknowledge knowledge gaps • U.S. citizenship • Eligibility to obtain and maintain a Secret security clearance, including a federal background investigation • Preferred: SQL and relational databases • Preferred: Kubernetes, kubectl, and Helm • Preferred: GitOps tooling such as ArgoCD or Flux, or CI/CD pipelines • Preferred: Infrastructure-as-code tools such as OpenTofu, Terraform, Pulumi, or Ansible • Preferred: Identity and SSO standards including Keycloak, OIDC, or SAML • Preferred: Monitoring and observability tools such as Prometheus, Grafana, or OpenTelemetry • Preferred: Frontend or static site experience, particularly Astro, or headless CMS experience • Preferred: Python data science ecosystem or JupyterHub familiarity • Preferred: Security+ or comparable certification, or security fundamentals coursework • Preferred: Regulated or government environment exposure, including RMF, NIST 800-53, FedRAMP, or restricted-network deployment • Preferred: Open source contribution experience

🏖️ Benefits

• 100% employer paid medical premiums for employees • Self-managed PTO with a minimum time off requirement • Career framework providing a pathway and recognition of increased impact • Opportunities to collaborate with global experts • Open source project contribution opportunities • Support to learn fast • Flexible fully remote work with asynchronous collaboration

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