Lead Software Engineer

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🗽 New York – Remote

🗽 New York – Remote

💵 $124k - $186k / year

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

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Paramount

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1912

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Paramount is a global multimedia entertainment and news company that offers a range of services including direct-to-consumer digital subscription video on-demand and live streaming through Paramount+. It also owns Pluto TV, a leading free streaming television service, MTV, the world’s premier youth entertainment brand, and CBS Sports, a leader in television sports broadcasts. Paramount Pictures, since 1912, has been a legendary producer and distributor of films, hosting a library of over 1,000 titles. The company is deeply committed to inclusion and impact, focusing on diversity, global sustainability, and content that affects change. Being a significant player in both live and on-demand streaming services, Paramount embraces a wide array of content from sports to kids’ entertainment, comedy, and groundbreaking documentaries, impacting both linear and streaming platforms globally.

📋 Description

• Serve as the senior technical escalation authority for the Live Event Operations team during Tier-1 live events • Make high-stakes mitigation calls in real time • Lead technical bridge calls during critical incidents and communicate impact and recovery status to leadership • Guide Live Event Operators during event execution • Diagnose complex service-impacting issues across contribution feeds, cloud encoding, packaging, DRM, origin, CDN delivery, playback, and client applications • Analyze streaming manifests, player logs, encoder metrics, QoS/QoE analytics, SCTE-35 signaling, transport streams, and cloud monitoring data • Own the post-event root cause analysis program and drive corrective actions • Define and lead pre-event readiness standards, workflow testing, redundancy verification, and production readiness reviews • Partner with Engineering and Product on architecture, failover strategy, and observability improvements • Manage technical relationships with CDN providers, cloud vendors, and distribution partners • Lead evaluation, certification, onboarding, and rollout of streaming technologies, cloud workflows, monitoring tools, and vendor integrations • Mentor and coach engineers and operators • Establish troubleshooting documentation, operational runbooks, monitoring procedures, and knowledge base content • Participate in the on-call rotation for global live streaming operations and high-severity incidents • Build, test, and release video platforms with QA and software engineers • Develop automated QA systems and integrate testing with continuous integration and deployment • Define metrics and alerts for live streaming monitoring and proactively identify reliability risks • Work with internal services to increase QA workflow automation

🎯 Requirements

• 8+ years supporting large-scale live streaming, OTT platforms, broadcast technology, or video delivery systems, with a track record of technical leadership • Experience serving as the senior technical escalation resource for live operations teams during Tier-1 live events, including leading critical incident response • Expert-level troubleshooting across contribution and video transport, cloud encoding and transcoding, packaging and origin services, DRM, SSAI/DAI, CDN distribution, and player playback • Deep expertise in HLS, DASH, CMAF/fMP4, MPEG-TS, SCTE-35, timed metadata, and adaptive bitrate streaming • Hands-on experience analyzing manifests, transport streams, encoder logs, player telemetry, QoS/QoE metrics, and cloud infrastructure metrics • Strong working knowledge of AWS Media Services, CDN technologies, cloud networking, and streaming observability platforms • Working knowledge of SRT, Zixi, RIST, RTP, UDP, and multicast workflows • Strong command of DRM, SSAI, client playback behavior, redundancy architectures, and failover strategies • Demonstrated ability to lead root cause analysis and drive systemic fixes across multiple teams and vendors • Excellent incident management and executive-level communication skills in high-pressure live production environments • Experience mentoring or technically leading engineers or operators • Experience with quality assurance workflows across back-end and front-end frameworks • Experience with automation testing across the end-to-end video lifecycle • Experience developing and maintaining automated QA systems integrated with CI/CD strategies • Preferred: experience defining operational standards, runbooks, or readiness frameworks • Preferred: experience evaluating and onboarding vendors or streaming technologies • Preferred: background supporting live sports or other high-concurrency, high-visibility events

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) plan • Life insurance coverage • Disability benefits • Tuition assistance program • Paid time off (PTO) • Bonus eligibility • Attractive compensation and comprehensive benefits packages • Generous paid time off • On-site and virtual engagement events • Opportunities to build meaningful connections and community