
10,000+ employees
🏭 Manufacturing
💼 Consulting
📦 Logistics
Manufacturing • Consulting • Logistics
Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.
🔥 14 hours ago
🏄 California, Washington – Remote
💵 $90k - $116.5k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
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10,000+ employees
🏭 Manufacturing
💼 Consulting
📦 Logistics
Manufacturing • Consulting • Logistics
Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.
• Support customer evaluations, application assessments, and technical consultations • Translate process requirements into product and workflow recommendations for downstream systems, including centrifugation, columns, chromatography systems, TFF systems, and associated consumables • Execute application trials, validation activities, proof-of-concept studies, and customer training • Design, coordinate, and document customer-specific evaluation plans, onboarding activities, and outcomes • Troubleshoot technical inquiries, application challenges, and product performance issues • Analyze customer processes and coordinate corrective actions with relevant stakeholders • Provide application expertise throughout opportunity development, including technical insights, competitive positioning, and solution recommendations • Capture customer feedback, application trends, and competitive intelligence • Support training and development of Field Application Specialists and Sales team members • Train customers on new technologies and support initial start-up activities • Support Quality investigations and complaint resolution through process troubleshooting and technical analysis • Provide monthly territory activity reports and management updates
• Bachelor’s degree in Life Sciences, Biotechnology, Engineering, or a related field, or equivalent demonstrated professional experience • 3+ years of experience in application support, technical support, field applications, laboratory operations, process development, or other customer-facing roles within downstream process development, MSAT, cGMP manufacturing, or technology transfer environments • Experience in biologics manufacturing • 1+ years of in-depth knowledge of biologics process development and scale-up for monoclonal antibodies • Ability to troubleshoot technical and application-related challenges in customer environments • Hands-on capability to perform demonstrations, trials, evaluations, and customer training while documenting findings, outcomes, and technical recommendations • Ability to collaborate effectively with Sales, Product Management, Quality, and other cross-functional stakeholders within a matrix organization • Strong customer focus and ability to translate customer needs into practical application solutions • Excellent communication and presentation skills • Proficiency with Microsoft Office • Willingness to travel more than 50% • Ability to lift up to 50 lbs • Master’s degree preferred • Experience with cell and gene therapy applications is an advantage • Experience with Salesforce, Tableau, and system control software is an advantage
• Sales incentive plan • Car allowance • Mentoring • Leadership programs • Internal seminar offerings • Paid vacation • Sick time • Corporate holidays • Community service day • Flexible work schedules • Comprehensive onboarding, including a virtual online platform • International collaboration • Medical plans • Dental insurance • Vision insurance • Employee Assistance Program (EAP) • Wellness programs • 401(k) with generous company match • HSA • FSA (dependent care & healthcare spending) • Transportation Commuter Account • Basic Life Insurance • AD&D • Family Planning & Women’s Health • Health Advocate • Supplemental Life Insurance (employee, spouse & dependents) • Legal Services • LTD & STD • Critical Illness Insurance • Student Loan Tuition Refinance Service
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