Manager, Production Site Reliability Engineering

🕒 September 28

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

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Vultr

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🤖 Artificial Intelligence

Cloud Computing • Artificial Intelligence

Vultr is a cloud infrastructure provider offering a wide range of services including compute instances, storage, managed databases, and GPU clusters. The company focuses on providing high-performance and accessible cloud solutions, leveraging both AMD and NVIDIA technologies to power applications in artificial intelligence, high-performance computing, and general workloads. Vultr offers services that are designed to be simpler and more cost-effective than major competitors like AWS, GCP, and Azure, with global data center locations to support diverse deployment needs.

📋 Description

• Build and lead the Production Site Reliability Engineering team • Hire, mentor, and grow SREs and database engineers responsible for the production control plane • Own availability, performance, and operability of the production web stack • Lead incident response for production-impacting events • Drive postmortems and convert lessons into system improvements, runbooks, and alerting • Own configuration management for the production environment • Partner with engineering teams to ensure new services are observable, deployable, and documented before reaching customers • Drive control plane re-architecture, including new infrastructure, parallel runs, cutover, and production-readiness validation • Set the operational roadmap covering capacity planning, scaling, disaster recovery, and architectural evolution • Establish and maintain monitoring, alerting, and observability across the production stack • Manage production database and caching environments, including replication topology, performance tuning, backup verification, and failover testing • Foster operational excellence through operational reviews, SLO definition and tracking, blameless postmortems, and continuous improvement of runbooks and deployment processes

🎯 Requirements

• 10+ years of professional experience in site reliability engineering or infrastructure operations, with at least 2 years in a team lead or management role • Deep experience operating production web stacks at scale • Comfortable debugging performance issues across the full request path from load balancer to database • Strong Linux systems knowledge: networking, systemd, package management, firewall configuration, and performance tuning • Track record of building and operating monitoring and alerting systems and driving observability and proactive incident response • Experience with configuration management at scale, such as Puppet, Ansible, Chef, or similar • Strong written and verbal communication for runbooks, postmortems, incident communications, and cross-functional coordination • Experience hiring and building engineering teams • Experience with database replication, backup strategies, and failure modes • Experience leading production migrations or major infrastructure transitions • Bonus: experience with Harvester or similar HCI platforms for running production workloads on VMs • Bonus: experience with Redis cluster architecture, failover, and performance tuning at scale • Bonus: experience with HAProxy configuration, keepalived, and load balancing strategies • Bonus: experience with PCI compliance environments and systems handling cardholder data • Bonus: experience writing PHP • Bonus: experience with Cloudflare or similar CDN/edge platforms and DNS cutover • No specific educational credential stated

🏖️ Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans • 401(k) plan that matches 100% up to 4%, with immediate vesting • Professional Development Reimbursement of $2,500 each year • 11 Holidays + Paid Time Off Accrual + Rollover Plan • Increased PTO at 3 year and 10 year anniversary • 1 month paid sabbatical every 5 years • Anniversary Bonus each year • $500 stipend for remote office setup in first year + $400 each following year • Internet reimbursement up to $75 per month • Gym membership reimbursement up to $50 per month • Company paid Wellable subscription

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