Customer Success Manager

April 5

Automox

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All your endpoints. Always configured. Always secured. Cloud-native IT operations for modern organizations.

Device Management • Endpoint Management • Patch Management • Policy Management • Automated Patch Management

201 - 500

💰 $110M Series C on 2021-04

Description

• Develop strong relationships with customers and internal stakeholders • Identify key technical strategies for clients • Lead scheduled Business Reviews with customers • Effectively communicate with customers and address questions and challenging situations • Work with internal teams on escalated issues • Provide actionable feedback to engineering and product teams • Extraordinary communicator • Innately Curious

Requirements

• 3+ years of experience in Customer Success supporting a technical solution • Proven track record in handling difficult conversations with customers • Experience in working with multi-divisional, multi-geographical customers • Plan and carry out responsibilities with minimal direction

Benefits

• Grow your career • Have an impact that will be noticeable • Enable to do your best work