Senior Solutions Consultant (Post-Sales)

March 30

Copy.ai

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Generate your GTM engine of tomorrow with Copy.ai

11 - 50

💰 $11M Series A on 2021-10

Description

• 3+ years of experience in a solutions consultant, sales engineering, or a similar customer-facing role in a SaaS or technology organization • Strong technical aptitude with the ability to understand and adapt to new technologies quickly • Excellent communication and interpersonal skills; comfortable with presenting to both technical and non-technical audiences • Creative problem solver who can identify customer needs and develop tailored solutions • Self-motivated and results-oriented, with the ability to manage multiple priorities and projects in a fast-paced environment • Knowledge of, or experience with, AI technology and copywriting tools is a plus

Requirements

Benefits

• Work closely with the sales team to onboard and train new enterprise customers, ensuring a smooth transition and positive initial experience with Copy.ai. • Discover and develop new use cases for clients that will add value, foster greater adoption of our platform, and ultimately, grow accounts. • Actively engage with existing customers for introductions to other groups within their organizations, and effectively pitch the capabilities of Copy.ai for those other groups. • Utilize your technical expertise and creativity to develop customized solutions to help customers overcome challenges and maximize the use of our platform. • Maintain strong client relationships through proactive communication, issue resolution, and seeking feedback for further improvement. • Collaborate with the product team to gather insights from customers, building a feedback loop to inform the development of new features and improvements.