Growth Principal

April 17

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Get Well

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Personalized care for all

Patient Education • Patient Satisfaction • Patient Engagement • Ambulatory • Cross-Continuum Care

201 - 500

Description

• Leads the development and execution of a well-defined growth plan for the division in partnership and coordination with the sales team • Establishes productive executive relationships across the division through a lens of client growth, demonstrated by consistent and well attended quarterly business reviews and regular communication • Represents the voice of the customer in strategic initiatives at Get Well, including but not limited to Marketing plans and Product prioritization • Works closely with the VP, Client success to support a proactive renewal strategy for the division and ensure that each client has clear outcomes priorities identified, a relevant outcomes achievement strategy is in place and established processes to obtain outcomes validation from client executive leadership • As needed, serves as a point of escalation for VP, Client Success to support problem resolution within Get Well and client organizations • Partners with VP, Client Success to actively redirect client success efforts based on client priorities and Get Well needs

Requirements

• Bachelor’s degree in Business, Public Health or related field; MBA or Master’s is a plus • 10+ years’ experience in client service, account management or sales in B2B commercial settings • Ability to collaborate on projects with a mix of remote and centrally located team members across time zones • Experience in a healthcare setting preferred • Familiarity with complex enterprise solutions (hardware, software, third party integrations both hardware and software), EMR or equivalent experience strongly preferred

Benefits

• Exceptionally generous paid time away from work • Variety of paid leave programs • Savings opportunities with 401(k) and incentive plans • Internal education programs • Full array of health benefits • Fitness reimbursement • Cell phone subsidy • Casual offices with snacks and drinks • Peer recognition programs • Health advocacy and employee assistance programs • Chili cook-offs • Pet insurance