Customer Success Manager UK

February 2

Mindbeat

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Mindbeat empowers employees to reach their highest potential, build thriving teams, and transform your business.

11 - 50

💰 Seed Round on 2020-08

Description

• Overall responsibility for successful, high impact client deliverables • Building strong relationships • Following the onboarding process • Achieving 85% engagement on all programmes • Achieving an average of 4.5/5 on client feedback scores • Driving great relationships internally • Developing and evolving processes • Managing client programmes end to end • Creating client stories to show impact and results

Requirements

• Proven track record of building brilliant client relationships • Outstanding presentation, written and verbal communication skills • Great attention to detail and a data-driven approach • A can-do style with an aptitude for developing solutions • A process-driven approach, meticulously organised and self-motivated • Flexible and able to evolve your approach • Based in London • Passion for personal development and coaching

Benefits

• Competitive compensation package • Opportunities for career development • Making a difference to people's careers and lives • Working in a purposeful space • Having fun along the way