Technical Account Manager (Azure) - Home Based (UK Only)

April 17

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Nasstar

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From cloud optimisation and application modernisation to connectivity and collaboration, we are Nasstar.

Cloud Computing • Hosted Desktop • Software as a Service • Managed Services • Cloud Optimisation

1001 - 5000

Description

• As part of the Technical Design Authority (TDA) for your customer’s account, you will co-ordinate with pre-sales consultants and solutions architects. • You will have technical competence with all components of the systems that support your customer’s end-to-end business processes. • You will take proactive action, to highlight and implement standardisation and efficiencies, optimising performance, capacity and cost across your customer’s estate. • You will ensure your customers are given the best possible service by overseeing the dissemination of knowledge to operational teams, ensuring solution documentation, knowledge base articles and LLDs (Low Level Design) are current and validated.

Requirements

• Ideally you would have experience as a Technical Account Manager or in a similar capacity dealing with Azure, M365, Endpoint and Security services. • Broad knowledge of the Microsoft Azure Technologies (IaaS, PaaS, SaaS and Security). • Negotiating resolutions with key contributors to assure the overall success of a service. • Azure/Microsoft/AWS qualifications.

Benefits

• 25 days’ holiday (excluding bank holidays) • Flexible working – it’s important to maintain a work/life balance, as such, we will consider any written request for flexible working • Virtual working – we practice what we preach and empower our people to work remotely • Top tech – Leading services and solutions aren’t just for our clients; we supply best-of-breed software and hardware for all our staff too • 4x annual salary life assurance • Health cash plan • Retail discounts and other perks from major brands