Sr. Manager, Sales Systems

March 22

Smartsheet

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Modern work management platform

productivity • collaboration • achievement • innovation • effectiveness

1001 - 5000

Description

• Lead a team of Salesforce Administrators and Developers • Be a team resource that provides technical and architectural system design input when planning and building applications and solutions in Salesforce. • Supervise and review technical solutions built by the team to preemptively identify issues, ensure solutions follow system best practices, can scale, and are easily maintained by others. • Support the team in DevOps practices including deployment, release on demand, quality, testing and monitoring. • Work with other development teams within the organization to build, manage, and troubleshoot cross-platform integrations. • Stay up-to-date on the Salesforce releases in order to mitigate potential impacts and proactively identify how new features can be applied to business challenges. • Perform Salesforce configuration based on needs of the business and team capacity. • Manage the daily activities of the team including one-on-ones, solution reviews, debugging assistance, collaboration with stakeholders, and prioritization and scoping of work items. • Ensure work is delivered on time in order to meet deadlines. • Work with department leaders and program managers on feature requests, strategy, and prioritization of Field Systems work. • Provide leadership on Agile processes to support continuous delivery of high quality solutions. • Communicate with senior management on the status of projects, timelines, challenges to implementation, and deployments in a non-technical manner. • Build a team culture of positivity, inclusiveness, and collaboration. • Manage vendor relationships for tools and software used by the Field Systems team.

Requirements

• 6+ years of experience managing a development or administrative team • 6+ years of experience performing Salesforce system administration or development • 6+ years of experience with other connected applications such as DocuSign, Gainsight, Snowflake, etc. • 6+ years of experience with Agile methodologies required • Experience with Scaled Agile framework preferred • Experience with Salesforce CPQ

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees • Stock - Restricted Stock Units (RSUs) for eligible roles • Lucrative Employee Stock Purchase Program (15% discount) • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Incidental Sick Leave • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to LinkedIn Learning online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)