Medical Billing Exceptions Virtual Assistant

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Serve as the primary owner of manual revenue cycle interventions within the Prompt EMR environment • Work Prompt billing buckets daily: In Review, Hold, Denied/Rejected, Patient Balance, and unreconciled remits • Review AI/auto-post results and correct system-flagged issues, including partial denials, less-than-set-pay, missing secondary claims, authorization requirements, and credentialing holds • Add and manage authorizations and scripts; monitor unit-based and visit-limit authorizations • Use Prompt eligibility and enhanced benefits verification dashboards; resolve failed or yellow/red eligibility • Post or correct ERAs when auto-post cannot finish; reconcile remits • Prepare and send appeal packets; document Last Action • Use tags, tasks, and notes so the owner and Admin Support Manager can audit work quickly • Communicate with patients about balances, statements, and benefit questions in a calm, Medicare-friendly tone • Protect PHI and maintain HIPAA compliance • Escalate only high-level policy or decision-based items to the in-office Admin Support Manager • Perform other duties as assigned

🎯 Requirements

• Prompt EMR / Prompt Plus experience is required • Hands-on billing in Prompt with AI / automation features used in production: auto-post remittances, eligibility tracking, benefits verification, authorization-related claim tags, OCR/intake if used • Fluent English (spoken and written) • Excellent phone and written communication with older adults, payers, and clinic staff • Ability to explain a denial, a patient responsibility, or a next step without jargon • Comfortable working exception queues and AI Automation oversight • Reliable remote setup: private workspace, stable internet, headset, ability to use Weave • Strongly preferred: Therapy / PT / OT / SLP out of network outpatient billing • Strongly preferred: Medicare Part B, Medicare Advantage, Florida commercial payers • Strongly preferred: Availity familiarity (verification workflows) • Strongly preferred: Experience documenting work so a supervisor can spot-check in 10–15 minutes/day • Protect PHI; unique Prompt login; no shared credentials; HIPAA at all times