Salesforce Administrator and Support

March 15

Uvation

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We understand that the world is already overpopulated with IT consultancies, each offering the same types of services$1. .$1

Collaboration & Workforce Productivity • Enterprise Software • Cloud Computing • Technology Infrastructure • Applications & Product Development

11 - 50

Description

• Ensuring optimal performance of Salesforce systems and products. • Upgrading and configuring Salesforce systems for optimized integration. • Managing Salesforce roles, profiles, sharing rules, workflows, and groups. • Importing sales department leads, contacts, and other data. • Maintaining the sales cloud, as well as building custom reports and dashboards. • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing. • Evaluating and installing new Salesforce releases, as well as providing training and support. • Documenting processes, including error reports and changes to field history tables. • Preparing reports for sales and other departments.

Requirements

• Salesforce certified administrator or Salesforce advanced administrator certification. • A bachelor's degree in computer science would be advantageous. • 5+ years of experience as a Salesforce administrator in a similar environment. • Extensive experience in the administration and maintenance of Salesforce systems. • Experience in performing Salesforce upgrades and ensuring successful integration. • Exceptional ability to create and maintain Salesforce databases. • In-depth knowledge of Salesforce products and their functionalities. • Proficiency in creating Salesforce profiles, allocating roles, and managing access. • Knowledge of importing sales data and generating Salesforce reports. • Ability to provide Salesforce training and end-user support. • To have sound exposure & understanding of SOQL, Visualforce, Apex, Lightning Components, and complete Salesforce.com APIs. • To be aware of development & release procedures, standard practices to develop on the Force.com platform, upgrade cycle, etc. • Exposure of DevOps, CI/CD Process and code versioning systems like Github, etc is a plus.

Benefits

• Ensuring optimal performance of Salesforce systems and products. • Upgrading and configuring Salesforce systems for optimized integration. • Managing Salesforce roles, profiles, sharing rules, workflows, and groups. • Importing sales department leads, contacts, and other data. • Maintaining the sales cloud, as well as building custom reports and dashboards. • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing. • Evaluating and installing new Salesforce releases, as well as providing training and support. • Documenting processes, including error reports and changes to field history tables. • Preparing reports for sales and other departments.