Supplier Relations Manager

April 26

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Communications APIs. Unified Communications. Contact Centers. Now we're talking.

UCaaS • CPaaS • CCaaS • Cloud Communications • Unified Communications

1001 - 5000

💰 $225M Post-IPO Debt on 2014-08

Description

• Create, own, and lead the strategy and plan for the North American market • Collaborate with local teams to understand market requirements • Monitor supplier performance to meet company targets • Coordinate end-to-end requests from customers and business • Build and maintain relationships with key supplier partners • Provide effective communication of team KPIs and performance • Define customer support standards and escalation process • Be the go-to person for respective markets

Requirements

• Strong technical, commercial and operational understanding of Messaging products • Confident to communicate at all levels, including at local conferences • Strong local knowledge of market regulations in North America • Experience working with Carriers in North America

Benefits

• Competitive pay and benefits • Unlimited discretionary time off • Tuition reimbursement