Healthcare Operations, EHR Virtual Assistant

🔥 5 minutes ago

🇵🇭 Philippines – Remote

💵 $5 - $6 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 11%

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Take ownership of ClickUp for project and task management • Manage lead tracking, invoicing, and insurance status updates • Maintain and monitor recurring tasks and workflows • Ensure tasks are accurately updated, organized, and completed on time • Manage administrative workflows across Intake Queue and Practice Better • Handle booking and invoicing tasks • Maintain accurate and up-to-date patient records • Verify patient charts and required documentation are completed • Learn and follow established EHR processes and SOPs • Complete beginning-of-day, end-of-day, and weekly administrative checks • Update practice statistics and reports • Maintain Google Sheets for appointment counts, client discharges, insurance payouts, and other operational data • Cross-check insurance payouts for accuracy • Perform accurate data entry and reporting • Provide general backend administrative support to the Client Coordinator • Assist with emails, phone calls, reservations, and personal or Executive Assistant tasks as needed • Follow established SOPs and Loom training materials • Potentially support limited client communication as the role develops

🎯 Requirements

• Proficient in speaking and writing English clearly • Relevant work experience • Availability for the split schedule: 8:00 AM–10:00 AM and 3:00 PM–5:00 PM PDT, Monday–Friday • Able to submit an NBI Clearance and/or Local Police Clearance before onboarding • Available for video meetings with the camera on when needed • Reliable communication, attendance, and follow-through • Reliable laptop or desktop computer • Stable high-speed internet connection with a minimum of 25 Mbps • Noise-canceling headset • Working webcam for virtual meetings • Quiet and professional work environment • Proven, hands-on ClickUp experience • Strong EHR/EMR experience highly preferred • Experience with Google Sheets, data entry, tracking, and reporting • Healthcare administrative experience preferred but not required • Familiarity with Spruce is a plus but not required • Strong technical aptitude and ability to quickly learn new platforms and workflows • Excellent attention to detail when handling insurance information, invoicing, patient records, and reports • Highly organized, reliable, proactive, and capable of taking ownership of recurring tasks • Able to work independently with minimal supervision • Comfortable following established SOPs and Loom training materials

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support • Optional Performance-Based Incentives: bonuses, incentives, or increased hours based on performance

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