Selected: ✨ Helpdesk Technician.
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Selected: 🆕 Date Added.
🔥 1 hour ago
Technical Support Specialist resolving complex ERP, API, and SaaS issues for Versapay’s B2B payments platform. Partnering with engineering and customers on integrations, escalations, and continuous improvement.
🇺🇸 United States – Remote
💵 $70k - $75k / year
💰 $4M Post-IPO Debt on 2019-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 1%
🔥 1 hour ago
Technical Support Specialist resolving complex ERP, API, and integration issues for Versapay’s B2B payments platform. Bridging customers with product and engineering teams while driving support improvements.
🇨🇦 Canada – Remote
💵 $75k - $80k / year
💰 $4M Post-IPO Debt on 2019-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 1%
🔥 6 hours ago
Remote HIL Support Specialist serving customers and partners for a technology-driven home-equity credit card company. Handling welcome calls, account support, investigations, and operational escalations.
🇵🇭 Philippines – Remote
💵 ₱80k - ₱100k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 14%
🔥 9 hours ago
ServiceDesk Engineer improving CRM/Jira ticket flows, SLAs, automation, and AI-assisted support. Supporting Tabby’s fintech platform serving millions of shoppers and global brands.
🇷🇸 Serbia – Remote
💰 $58M Series C on 2023-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
👷🏻♀️ Engineer
🚫👨🎓 No degree required
👻 Ghost score 11%
🔥 9 hours ago
ServiceDesk Engineer improving CRM/Jira ticket workflows, automation, and AI-assisted support at Tabby, a global fintech payments company.
🇦🇲 Armenia – Remote
💰 $58M Series C on 2023-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
👷🏻♀️ Engineer
🚫👨🎓 No degree required
👻 Ghost score 11%
🔥 9 hours ago
ServiceDesk Engineer improving CRM/Jira ticket operations at Tabby, a fintech payment platform. Automating workflows, analyzing SLAs, and supporting AI-assisted customer case handling.
🇬🇪 Georgia – Remote
💰 $58M Series C on 2023-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
👷🏻♀️ Engineer
🚫👨🎓 No degree required
👻 Ghost score 11%
🔥 19 hours ago
Help Desk Specialist supporting users of federal training platforms and learning management systems at Swingtech. Troubleshooting access issues, tracking tickets, and improving customer support.
🦀 Maryland, Virginia – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 20%
🕒 2 days ago
Remote Service Desk Analyst supporting DoD PAAS customers with access management and Tier 1/2 troubleshooting. Administering Jira, Confluence, GitLab, Keycloak, and Mattermost platforms.
🇺🇸 United States – Remote
💵 $70k - $80k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧐 Analyst
👻 Ghost score 0%
🕒 3 days ago
Technical Support Engineer providing white-glove PACS/RIS and healthcare IT support for DeepHealth’s strategic accounts. Troubleshooting cloud, networking, database, and integration issues remotely.
🏄 California, Washington – Remote
💵 $70k - $80k / year
💰 $225k Grant on 2019-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 20%
🕒 3 days ago
Technical Support Engineer providing remote white-glove support for DeepHealth’s healthcare IT solutions. Troubleshooting PACS, RIS, cloud, database, and integration issues for strategic customer accounts.
🏄 California, Washington – Remote
💵 $70k - $80k / year
💰 $225k Grant on 2019-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 20%
🕒 3 days ago
Technical Support Engineer providing remote white-glove support for DeepHealth's PACS, RIS, and healthcare IT solutions. Troubleshooting Windows, Linux, databases, networking, integrations, and cloud environments for strategic accounts.
🏄 California, Washington – Remote
💵 $70k - $80k / year
💰 $225k Grant on 2019-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 20%
🕒 3 days ago
Technical Support Engineer resolving customer GPU cluster issues for Hyperbolic’s global AI compute platform. Owning SLA-driven Linux infrastructure support, triage, documentation, and escalations.
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 25%
🕒 3 days ago
Technical Support Engineer supporting Rhapsody’s healthcare interoperability and data-quality infrastructure. Troubleshooting integrations, guiding clients, and improving support workflows with AI tools.
🕒 3 days ago
Remote Helpdesk Specialist supporting ANR’s USAF Corporate Data Repository System. Managing Jira incidents, ICD documentation, user access, and Agile support workflows.
🇺🇸 United States – Remote
💵 $45k - $60k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 9%
🕒 3 days ago
Technical Support Specialist supporting Salvo Software’s distributed teams with IT devices, accounts, networking, and security. Providing remote Tier 1 and Tier 2 support across the Americas.
🗣️🇪🇸 Spanish Required
🕒 4 days ago
Technical Support Engineer investigating platform, product, and data issues for Clipboard’s healthcare staffing marketplace. Handling incidents, implementing fixes, and improving reliability for healthcare workers and facilities.
🇺🇸 United States – Remote
💰 $30M Series C on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 12%
🕒 4 days ago
Technical Support Engineer investigating incidents and platform issues for Clipboard’s healthcare staffing marketplace. Reproducing bugs, implementing fixes, and improving reliability across APAC.
⛩ Asia – Remote
💰 $30M Series C on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 12%
🕒 4 days ago
Technical Support Engineer supporting Managed Service Providers with Slide’s backup, disaster recovery, and cybersecurity platform. Troubleshooting complex infrastructure issues and leading critical incident response.
🌺 Hawaii – Remote
💵 $80k - $100k / year
🔥 Funding within the last year
💰 $70M Series B on 2026-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 1%
🕒 4 days ago
Technical Support Engineer supporting Acre’s access control, visitor management, and intrusion software customers. Troubleshooting applications, networking, integrations, and system issues remotely.
🕒 4 days ago
Technical Support Engineer supporting Twilio Programmable Messaging customers and wholesale providers. Troubleshooting deliverability issues, resolving complex requests, and collaborating with Product and Engineering teams.
+299 More Helpdesk Technician Jobs Available!
The average salary for remote helpdesk technicians is $60,900 per year. This is based on data from 22 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟡 Mid-level Helpdesk Technician (2-4 yrs) | 22 | $60,900 |
We analyzed 46 job listings in the last year and found it takes about 41 days for employers to close a job opening.
We reviewed 52 job postings and found the top 10 skills employers are asking for most often are:
You need strong technical troubleshooting skills, knowledge of operating systems, networking, and software applications. Good communication and customer service skills are essential, as well as the ability to work independently and manage time effectively.
Typically, an associate degree in IT or a related field is preferred, but relevant certifications like CompTIA A+, Microsoft Certified Professional, or similar can be valuable. Experience in technical support or related roles is also important.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, responding to support tickets, documenting solutions, and maintaining records of customer interactions. You may also need to assist with system updates and user training.
Benefits include the flexibility to work from anywhere, reduced commuting costs and time, a better work-life balance, and opportunities for skill development in various IT areas. Remote work allows for a wider range of job opportunities across different industries.
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