🔥 1 hour ago
Técnico de Suporte Pleno prestando suporte de TI remoto no Brasil para a Quality Digital. Atendimento de chamados de 1º e 2º nível, manutenção de equipamentos e gestão de SLA e backlog.
🗣️🇧🇷🇵🇹 Portuguese Required
🔥 2 hours ago
Remote Technical Support Engineer troubleshooting hardware and software for Daktronics’ LED display and audio systems. Resolving customer issues through calls, email, Salesforce, and after-hours support.
🔥 3 hours ago
Technical Support Specialist helping Greenhouse customers use recruiting software through email and chat. Troubleshooting Greenhouse Suite issues and partnering with Customer Success, Product, and Engineering.
🇺🇸 United States – Remote
💵 $55.8k - $63.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🔥 4 hours ago
2 - 10
IT-Helpdesk-Support für die Wicker-Gruppe, einen Klinikdienstleister, an Windows-, Active-Directory- und Endgerätesystemen. Bearbeitung von Tickets, Störungen, Assets und IT-Projekten an deutschen Standorten und im Homeoffice.
🗣️🇩🇪 German Required
🔥 5 hours ago
Technical Assistance Center Agent supporting Teladoc’s virtual-care patients in Argentina via phone and software troubleshooting. Documenting resolutions, managing Salesforce tickets, and creating support content.
🇦🇷 Argentina – Remote
💰 $80M Post-IPO Debt - Teladoc Health on 2016-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
✨ Agent
🚫👨🎓 No degree required
🕒 Yesterday
Helpdesk Coordinator managing ticket triage, routing, user updates, and service-level tracking for a UK-based support operation. Remote role for a South African professional.
🕒 Yesterday
Service Desk Analyst resolving hardware, software, access, and account issues remotely for a UK organisation. Supporting South African users during UK business hours.
🕒 2 days ago
Remote Service Desk Analyst providing managed IT support for emerging pharma and biotech organizations. Troubleshooting systems, administering Microsoft 365, Okta, SharePoint, and end-user hardware.
🕒 2 days ago
IT Support Technician providing bilingual call-centre support for Desjardins’ cooperative financial services. Resolving incidents, service requests, and application issues across calls, chats, and web tickets.
🗣️🇫🇷 French Required
🕒 2 days ago
Empower Help Desk supporting mortgage-lending software users for Cornerstone Home Lending. Resolving technical and loan-level issues, managing credentials, and documenting support tickets.
🕒 3 days ago
Helpdesk Manager leading Paratext's Tier 1 support for SIL, a global language and Bible translation nonprofit. Managing Helpdesk Officers, triaging requests, and coordinating with Engineering and Tier 2 partners.
🕒 3 days ago
IT customer support specialist helping German craft businesses use ERP software. Providing remote setup, troubleshooting, training, and clear ticket documentation.
🗣️🇩🇪 German Required
🕒 3 days ago
Service Desk Engineer delivering Tier 1 remote technical support across Windows, macOS, Microsoft 365, and security environments. Managing multi-client tickets, troubleshooting issues, and escalating incidents for a U.S. managed service provider.
🇺🇸 United States – Remote
💵 $25 - $30 / hour
💰 Private equity on 2023-06
⏰ Full Time
🟢 Junior
👷🏻♀️ Engineer
🚫👨🎓 No degree required
Azure
DNS
ITSM
Jamf
MacOS
TCP/IP
🕒 3 days ago
Service Desk Engineer providing remote Tier 1 IT support for NexusTek’s managed client environments. Troubleshooting Microsoft 365, endpoint, identity, networking, and security issues across diverse customers.
🇺🇸 United States – Remote
💵 $25 - $30 / hour
💰 Private Equity Round on 2023-05
⏰ Full Time
🟢 Junior
👷🏻♀️ Engineer
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Azure
DNS
ITSM
Jamf
MacOS
TCP/IP
🕒 3 days ago
Technical Support Engineer improving offshore wind turbine service operations at GE Vernova. Troubleshooting turbine systems, coordinating offshore execution, and leading controller, SCADA, safety, and quality improvements.
🕒 3 days ago
Technical Support Engineer supporting Merative’s healthcare imaging software and IT systems. Resolving complex customer issues, administering infrastructure, and maintaining stable clinical workflows.
🇺🇸 United States – Remote
💵 $53.6k - $80.3k / year
⏰ Full Time
🟢 Junior
📞 Support Engineer
🦅 H1B Visa Sponsor
Java
Oracle
Perl
SQL
🕒 3 days ago
Entry-level IT Helpdesk Technician supporting Yelp employees across Canada. Resolving hardware, software, and service requests through tickets, phone, and chat.
🕒 3 days ago
Technical Support Engineer troubleshooting production issues for GoFundMe Pro, a fundraising platform. Investigating escalated cases, documenting defects, and supporting Customer Experience teams.
🕒 3 days ago
Technical Support Engineer troubleshooting production issues for GoFundMe Pro, a fundraising platform. Investigating escalated cases, documenting defects, and supporting Customer Experience teams.
+416 More Helpdesk Technician Jobs Available!
The average salary for remote helpdesk technicians is $90,776 per year. This is based on data from 57 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Helpdesk Technician (0 yrs) | 5 | $56,200 |
🟢 Junior Helpdesk Technician (1-2 yrs) | 20 | $130,714 |
🟡 Mid-level Helpdesk Technician (2-4 yrs) | 25 | $65,025 |
🟠 Senior Helpdesk Technician (5-9 yrs) | 7 | $93,333 |
We analyzed 41 job listings in the last year and found it takes about 39 days for employers to close a job opening.
We reviewed 57 job postings and found the top 10 skills employers are asking for most often are:
You need strong technical troubleshooting skills, knowledge of operating systems, networking, and software applications. Good communication and customer service skills are essential, as well as the ability to work independently and manage time effectively.
Typically, an associate degree in IT or a related field is preferred, but relevant certifications like CompTIA A+, Microsoft Certified Professional, or similar can be valuable. Experience in technical support or related roles is also important.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, responding to support tickets, documenting solutions, and maintaining records of customer interactions. You may also need to assist with system updates and user training.
Benefits include the flexibility to work from anywhere, reduced commuting costs and time, a better work-life balance, and opportunities for skill development in various IT areas. Remote work allows for a wider range of job opportunities across different industries.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.