🔥 5 hours ago
1001 - 5000
Part-Time Helpdesk Technician providing first-level technical support at Strategic Resources, Inc. Troubleshooting hardware and software issues for end-users in a remote capacity.
🔥 13 hours ago
Technical Support Agent responsible for troubleshooting wireless and POE camera systems. Managing customer inquiries through various support channels.
Linux
🔥 15 hours ago
Technical Support Specialist providing software application support for PatientNow customers via phone, email, and ticketing systems. Aiding clients in maximizing efficiency and satisfaction across PatientNow's platforms.
🔥 18 hours ago
IT Support role at LifeStance Health delivering front-line technical support for clinical applications and systems. Collaborating across teams and providing high-quality customer support in mental health care.
🌵 Arizona, Florida, +2 more states – Remote
💵 $25 - $28 / hour
💰 Private Equity Round on 2016-12
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🦅 H1B Visa Sponsor
🕒 Yesterday
1 - 10
Service Desk Agent handling technical support for FAA employees and non-employees globally. Resolving hardware and software issues while escalating complex problems as needed.
🕒 Yesterday
IT Helpdesk Agent supporting UK-based employer's staff as the first point of contact for technical issues. Providing troubleshooting for software and hardware issues during UK business hours.
🕒 Yesterday
Technical Operations Specialist responsible for live support and automation improvements for ELVTR's online education platform. Managing requests and enhancing internal operations efficiency in a fast-paced environment.
🕒 Yesterday
IT-Support Specialist providing second-level support for global clients at Körber Supply Chain Automation. Responsible for technical troubleshooting, documentation, and service enhancement.
🗣️🇩🇪 German Required
🕒 Yesterday
Service Desk Agent providing first-level technical support via phone and other channels. A role within Deutsche Telekom's IT solutions team in Hungary.
🗣️🇩🇪 German Required
🕒 Yesterday
201 - 500
IT Service Desk Specialist responsible for resolving IT issues and supporting users in Berlin. Collaborating with a dynamic team to ensure positive customer experiences.
🗣️🇩🇪 German Required
🕒 Yesterday
Service Desk Engineer identifying and resolving complex user issues while maintaining user and system uptime remotely at First American (India). Requires technical skills in Windows support and customer service.
🇮🇳 India – Remote
💰 $450M Post-IPO Debt - First American on 2024-09
⏰ Full Time
🟢 Junior
🟡 Mid-level
👷🏻♀️ Engineer
🕒 Yesterday
IT Support Specialist maintaining corporate computing infrastructure for N-Power Medicine. Handling IT support and troubleshooting in a rapidly growing environment with a hybrid setup.
🕒 Yesterday
Service Desk Technician responsible for client troubleshooting and support at Ntiva. Delivering exceptional customer service while managing technical issues with various IT tools and platforms.
🕒 Yesterday
Service Desk Technician managing IT support tickets, troubleshooting, and user account management. Collaborating with vendors and documenting processes for technical issues.
🕒 Yesterday
1001 - 5000
Service Desk Analyst providing technical support for supply chain software products. Responsible for troubleshooting customer issues and maintaining communication with teams.
🕒 Yesterday
IT Service Desk Technician supporting daily operations of Internal Technologies Department. Providing IT assistance, responding to requests, and resolving technology-related issues.
🕒 Yesterday
501 - 1000
Help Desk Technician II providing advanced Tier 1 IT support at Energy Solutions. Responsibilities include troubleshooting, documentation, and hardware management for local and remote team members.
🗽 New York, Massachusetts – Remote
💵 $32 - $36 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🦅 H1B Visa Sponsor
🕒 Yesterday
IT Support Specialist providing technical support for end users, focusing on hardware, software, and security operations. Managing onboarding, troubleshooting, and remote user assistance.
🗽 New York – Remote
💵 $50k - $60k / year
💰 Private equity on 2020-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🕒 2 days ago
IT Support Specialist providing expert user support and troubleshooting for cloud infrastructure. Managing Microsoft 365 environments and overseeing Azure AD administration for IoT SaaS platform.
🕒 2 days ago
Technical Support Engineer managing customer support for developer tools at Composio. Collaborating closely with engineering and customers to resolve technical issues and improve documentation.
Python
TypeScript
+246 More Helpdesk Technician Jobs Available!
The average salary for remote helpdesk technicians is $92,674 per year. This is based on data from 60 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Helpdesk Technician (1-2 yrs) | 25 | $115,889 |
🟡 Mid-level Helpdesk Technician (2-4 yrs) | 28 | $71,781 |
🟠 Senior Helpdesk Technician (5-9 yrs) | 7 | $93,333 |
We analyzed 48 job listings in the last year and found it takes about 27 days for employers to close a job opening.
We reviewed 60 job postings and found the top 10 skills employers are asking for most often are:
You need strong technical troubleshooting skills, knowledge of operating systems, networking, and software applications. Good communication and customer service skills are essential, as well as the ability to work independently and manage time effectively.
Typically, an associate degree in IT or a related field is preferred, but relevant certifications like CompTIA A+, Microsoft Certified Professional, or similar can be valuable. Experience in technical support or related roles is also important.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, responding to support tickets, documenting solutions, and maintaining records of customer interactions. You may also need to assist with system updates and user training.
Benefits include the flexibility to work from anywhere, reduced commuting costs and time, a better work-life balance, and opportunities for skill development in various IT areas. Remote work allows for a wider range of job opportunities across different industries.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.
We find jobs other job boards miss.
New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to [email protected]. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.