Selected: ✨ Helpdesk Technician.
Selected: 🆕 Date Added.
🔥 1 minute ago
Technical Support Engineer supporting PACS/RIS healthcare imaging systems and cloud integrations. Troubleshooting escalated customer issues, maintaining systems, and delivering technical guidance.
Cloud
Linux
🔥 29 minutes ago
Technical Support Specialist supporting Fullpath’s automotive Customer Data Platform customers. Troubleshooting SaaS issues, managing escalations, and partnering with engineering teams.
🔥 2 hours ago
Remote Service Desk Technician supporting Ntiva’s managed IT clients with Tier 1 troubleshooting. Validating AI resolutions and improving service desk workflows.
🌽 Illinois – Remote
💵 $35k - $55k / year
💰 Private equity on 2016-11
⏰ Full Time
🟢 Junior
✨ Technician
🚫👨🎓 No degree required
👻 Ghost score 0%
🔥 2 hours ago
IT Support Specialist resolving employee technology issues for Expressable, a virtual speech therapy practice. Managing access, MFA, SSO, MDM, and IT support projects.
🇺🇸 United States – Remote
💵 $30 - $32 / hour
💰 $15M Series A on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 7%
🔥 5 hours ago
Technical Support Specialist supporting Productsup’s e-commerce data platform for US East Coast customers. Investigating catalog feeds, mapping issues, and SaaS platform configuration bugs.
🇺🇸 United States – Remote
💵 $38k - $60k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🔥 8 hours ago
Help Desk Specialist providing remote Tier II IT support for the Defense Logistics Agency program at ITility. Troubleshooting networks and systems using ITIL, ITSM tools, and security practices.
🇺🇸 United States – Remote
💵 $85k - $100k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 IT Support
👻 Ghost score 0%
🔥 13 hours ago
Technical Support Advisor resolving hardware, software, and networking issues for PowerSchool’s cloud-based K-12 education platform. Supporting customers through phone, email, and chat.
🇺🇸 United States – Remote
💵 $42.1k - $76.4k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🔥 15 hours ago
IT Helpdesk Agent providing first-line hardware, software, and account support for a UK employer. Managing tickets, Active Directory access, password resets, and escalations remotely from South Africa.
🇿🇦 South Africa – Remote
💵 R29k - R32k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 20%
🔥 23 hours ago
ServiceNow Help Desk Support leading ITSM workflows and ServiceNow enhancements for Guidehouse’s federal clients. Improving service desk operations, knowledge management, and self-service.
🇺🇸 United States – Remote
💵 $53k - $88k / year
💰 Grant on 2023-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 Yesterday
IT Helpdesk Technician supporting Prompt Therapy Solutions’ remote employees, devices, SaaS applications, and access needs. Troubleshooting macOS and Windows systems while improving helpdesk operations.
🇺🇸 United States – Remote
💵 $25 - $32 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 19%
🕒 Yesterday
Technical Support Specialist troubleshooting BizLibrary’s SaaS learning platform, authentication, integrations, and reporting issues. Supporting clients remotely while driving escalated cases to resolution.
🇺🇸 United States – Remote
💵 $50k - $55k / year
💰 Private Equity Round on 2018-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 0%
🕒 Yesterday
Technical Support Engineer resolving complex customer issues across Trustonic’s secure smartphone locking and device-financing platform. Supporting global customers through troubleshooting, documentation, testing, and cross-functional collaboration.
AWS
Linux
Python
SQL
🕒 Yesterday
Technical Support Engineer debugging BusRight’s school transportation platform across APIs, data, GPS, hardware, and code. Building TypeScript tools and resolving complex customer issues.
🇺🇸 United States – Remote
💰 $2.5M Seed Round on 2021-03
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
👻 Ghost score 14%
JavaScript
SQL
TypeScript
🕒 Yesterday
Technical Support Specialist supporting PLACE’s real estate technology platforms and users. Troubleshooting issues, training clients, and driving platform improvements remotely.
🇺🇸 United States – Remote
💵 $21 - $27 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💻 IT Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 2 days ago
Technical Support Engineer resolving enterprise workload automation and integration issues for JAMS. Supporting customers through troubleshooting, scripting, migrations, escalations, and critical incident response.
Linux
Python
ServiceNow
SQL
🕒 2 days ago
Technical Support Engineer supporting BeyondTrust’s cybersecurity SaaS and identity security products. Troubleshooting enterprise customer issues across Windows, Linux, networking, cloud, and directory technologies.
🇨🇦 Canada – Remote
💰 Private Equity Round on 2021-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
👻 Ghost score 10%
AWS
Azure
DNS
Linux
Unix
🕒 2 days ago
Technical Support Engineer supporting Twilio’s communications platform and APIs. Resolving complex customer issues across technical support channels from Ireland.
Java
JavaScript
Node.js
Python
VoIP
🕒 2 days ago
Technical Support Agent supporting users of an Australian mortgage-broker workflow automation platform. Managing accounts, Intercom queries, troubleshooting, JIRA bugs, and subscription changes remotely from the Philippines.
Cloud
🕒 2 days ago
Technical Support Engineer III troubleshooting EasyPost’s shipping API and helping e-commerce companies ship and track packages. Resolving customer issues through technical analysis and cross-team escalation.
🇺🇸 United States – Remote
💵 $85k - $127k / year
💰 $25M Series B on 2021-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 1%
JavaScript
Python
Ruby
SQL
Go
🕒 2 days ago
Remote IT Support Specialist providing help desk support across Mac and Windows environments. Managing user accounts and resolving hardware, software, and network issues.
🇺🇸 United States – Remote
💵 $33 - $43 / hour
⏳ Contract/Temporary
🟢 Junior
🟡 Mid-level
💻 IT Support
🚫👨🎓 No degree required
👻 Ghost score 4%
+377 More Helpdesk Technician Jobs Available!
The average salary for remote helpdesk technicians is $87,544 per year. This is based on data from 54 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
⚪️ Entry-level Helpdesk Technician (0 yrs) | 6 | $56,667 |
🟢 Junior Helpdesk Technician (1-2 yrs) | 17 | $130,714 |
🟡 Mid-level Helpdesk Technician (2-4 yrs) | 23 | $61,750 |
🟠 Senior Helpdesk Technician (5-9 yrs) | 8 | $93,125 |
We analyzed 45 job listings in the last year and found it takes about 36 days for employers to close a job opening.
We reviewed 54 job postings and found the top 10 skills employers are asking for most often are:
You need strong technical troubleshooting skills, knowledge of operating systems, networking, and software applications. Good communication and customer service skills are essential, as well as the ability to work independently and manage time effectively.
Typically, an associate degree in IT or a related field is preferred, but relevant certifications like CompTIA A+, Microsoft Certified Professional, or similar can be valuable. Experience in technical support or related roles is also important.
Responsibilities include providing technical support to users, troubleshooting hardware and software issues, responding to support tickets, documenting solutions, and maintaining records of customer interactions. You may also need to assist with system updates and user training.
Benefits include the flexibility to work from anywhere, reduced commuting costs and time, a better work-life balance, and opportunities for skill development in various IT areas. Remote work allows for a wider range of job opportunities across different industries.
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