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CRM Software Engineer

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $130k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 20%

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Logo of PartnerOne

PartnerOne

201 - 500 employees

🏢 Enterprise

☁️ SaaS

💳 Fintech

Enterprise • SaaS • Fintech

PartnerOne is one of the fastest growing software groups in the world, providing solutions that enhance the operational efficiency of the largest enterprises globally. The company specializes in acquiring software firms and investing in their development to create more robust, effective, and agile software solutions. PartnerOne is trusted by 80% of the world's largest companies, including the top US and European banks, defense contractors, and media conglomerates, focusing on delivering unparalleled customer support and innovative technologies.

📋 Description

• Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions • Develop and maintain custom functionality within Zoho CRM and related Zoho applications • Implement business workflows, blueprints, automation, approval processes, and notifications • Create custom reports, dashboards, KPIs, and analytics solutions • Configure CRM environments based on established solution designs and implementation specifications • Develop custom solutions using Zoho Deluge, JavaScript, REST APIs, Webhooks, SDKs, Custom Functions, and serverless integrations • Write, test, deploy, and support CRM scripts and automation • Create reusable components and development standards for multiple company implementations • Troubleshoot, optimize, and enhance existing CRM functionality • Develop and maintain integrations between Zoho CRM and ERP platforms, financial applications, support platforms, marketing automation systems, eCommerce solutions, and third-party APIs • Build API connections and middleware solutions • Support data synchronization and workflow automation across platforms • Assist with data migration projects from Salesforce, NetSuite CRM, Microsoft Dynamics, HubSpot, and legacy CRM platforms • Perform data mapping, transformation, validation, and migration support • Develop import and validation scripts to improve migration efficiency and data quality • Troubleshoot CRM issues and provide technical support • Monitor system performance and proactively address technical issues • Participate in testing, deployment, and release management activities • Maintain development, test, and production environments • Support CRM upgrades and new feature deployments

🎯 Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience • 4+ years of experience in CRM development, software engineering, or business systems development • Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM • Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks • Strong experience developing and supporting REST API integrations and third-party system integrations • Proficiency in Zoho Deluge scripting and workflow automation • Strong knowledge of JavaScript, SQL, JSON, and XML • Experience with CRM customization, workflow design, business process automation, and data migration • Experience implementing, enhancing, or migrating CRM solutions • Knowledge of integration architecture, data mapping, and system troubleshooting • Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred • Familiarity with Salesforce administration or development is a plus • Experience using Git or other source control platforms • Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues • Detail-oriented with excellent documentation and organizational skills • Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations • Strong time management skills with the ability to manage multiple priorities in a fast-paced environment • Commitment to continuous learning and staying current with CRM, automation, and software development best practices

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