Forward Deployment Engineer

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Unit21

51 - 200 employees

Founded 2018

💳 Fintech

🔒 Cybersecurity

📋 Compliance

💰 $34M Series B on 2021-07

Fintech • Cybersecurity • Compliance

Unit21 is a customizable platform designed to transform fraud prevention and anti-money laundering (AML) operations. It enables organizations to run custom detection logic, automate investigations, and seamlessly manage regulatory compliance. With features like real-time payment fraud prevention, transaction monitoring, and automated case management, Unit21 provides comprehensive solutions that adapt to unique business needs, ensuring security and efficiency in the financial technology space.

📋 Description

• Lead customer implementations end-to-end, including technical discovery, integration design, build, and go-live across Transaction Monitoring, Case Management, and AI agents • Design and build customer data integrations using real-time APIs and batch ingestion, including data mapping and ETL workflows • Build and tune fraud and AML detection by translating customer requirements into rules and typologies • Configure Case Management and investigation workflows, including SAR/CTR filing and watchlist/sanctions screening • Deploy AI agents progressively with a human-in-the-loop approach • Own post-implementation success through ongoing tuning, issue resolution, metrics, and customer enablement • Develop scripts, automations, reusable tooling, and templates to improve customer implementations • Partner closely with Product and Engineering by bringing field insights directly into product improvements

🎯 Requirements

• Experience in Implementation, Forward Deployed Engineering, Solutions Engineering, or Solutions Architecture, ideally within a technical SaaS or data platform • Strong understanding of REST APIs, ETL/data pipelines, SQL, and relational databases including PostgreSQL and MySQL • Comfortable mapping, transforming, and reconciling imperfect customer data • Ability to write code in Python or JavaScript/TypeScript for scripting, integrations, and automation • Experience translating ambiguous business and compliance requirements into practical technical solutions • Ability to own complex technical problems from beginning to end while adapting to changing priorities • Strong customer presence with the ability to communicate effectively with engineers and executive stakeholders • Bonus: experience with financial institutions, fintechs, or crypto platforms • Bonus: domain knowledge of financial crime, AML, fraud, BSA/KYC, SAR/CTR, sanctions, or fraud typologies • Bonus: previous experience leading implementations for complex, data-intensive products • Bonus: exposure to LLMs or AI agent workflows

🏖️ Benefits

• Competitive salary • pre-IPO equity • 100% company-paid medical, dental, and vision insurance for employees • Unlimited PTO • generous leave programs • 401(k) • Learning & development stipend • Home office setup support • A high-ownership, collaborative culture focused on impact, innovation, and growth

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