Patient Growth & Administrative Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Reactivate inactive and past patients through proactive outreach • Manage inbound inquiries and convert opportunities into scheduled appointments • Conduct outbound calls to physicians, hospitals, shelters, and other organizations to develop referral relationships • Build and maintain a consistent referral outreach pipeline • Track outreach activity, responses, referrals, and results • Identify opportunities to improve patient acquisition, retention, and referral generation • Follow up consistently with prospective referral sources and patients • Provide professional, compassionate, and patient-centered communication • Manage the patient journey from initial inquiry through scheduling and onboarding • Respond to patient questions and concerns promptly and professionally • Coordinate appointments and follow-ups while maintaining accuracy and attention to detail • Ensure patient information is complete and up to date • Verify patient insurance eligibility and benefits • Update patient demographics and insurance information • Maintain accurate patient records in SimplePractice • Support administrative workflows related to scheduling, onboarding, and patient documentation • Identify administrative issues and recommend practical solutions • Take ownership of problems rather than simply reporting them • Proactively identify inefficiencies and opportunities for improvement • Recommend and implement better workflows when appropriate • Work independently and prioritize responsibilities without constant supervision • Take initiative when you identify something that needs to be done

🎯 Requirements

• 2+ years of experience in medical administration, behavioral health, patient coordination, healthcare scheduling, or a related field • Experience with outbound calling and cold calling • Experience verifying insurance eligibility and benefits • Excellent spoken and written English communication skills • Clear, professional English with minimal accent • Strong interpersonal and patient communication skills • Excellent organization, follow-up, and time-management abilities • Strong problem-solving and critical-thinking skills • Comfortable working independently in a remote environment • Demonstrated ability to take initiative and ownership • Looking for a long-term career opportunity, not a short-term or stepping-stone position • Experience using SimplePractice preferred • Previous experience in behavioral health preferred • Sales, lead generation, or business development experience preferred • Experience developing referral relationships with physicians, hospitals, shelters, or other healthcare organizations preferred • Patient reactivation or retention experience preferred • Bilingual English/Spanish skills preferred • Experience working in a startup, small practice, or entrepreneurial environment preferred

🏖️ Benefits

• Full-time contractor position • 40 hours per week • Negotiable pay rate depending on skillset and experience • Monday through Friday schedule, 8 AM to 5 PM EST

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