Patient Scheduling – Front Office Virtual Assistant

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👨‍💼 Executive Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Support a busy outpatient diagnostic imaging practice • Contact patients with unscheduled imaging orders, conduct persistent follow-up, and book appointments across all diagnostic modalities • Manage inbound and outbound calls from patients and referring offices • Answer scheduling inquiries and conduct appointment confirmation calls • Monitor pending scheduling queues, website requests, voicemails, cancellations, and rescheduling needs • Schedule MRI, CT, Ultrasound, Mammography, X-Ray, and DEXA scans • Match physician orders accurately to exam types, including contrast and non-contrast details • Confirm medical orders, patient demographics, and referring provider information before finalizing appointments • Collect basic insurance details • Communicate basic exam preparation instructions using approved practice guidelines • Track unscheduled orders and website inquiries, documenting outreach attempts and outcomes • Identify cases requiring prior authorization or insurance verification and route them to the billing/auth team • Escalate clinical, medical record, or urgent care questions to appropriate departments • Communicate with referring provider offices when scheduling information or clinical orders are incomplete

🎯 Requirements

• Minimum 2+ years of healthcare scheduling or front-office administrative experience supporting a U.S. medical practice • Direct experience with or strong foundational knowledge of outpatient diagnostic imaging modalities, medical terminology, and basic screening/prep protocols • Exceptional written and spoken English with a warm, patient, and professional phone presence • Comfortable engaging with anxious, elderly, or frustrated patients • Self-starter mindset with strong organization and tracking habits • Capable of managing open scheduling queues with minimal supervision • Ability to work the core 8:00 AM – 5:00 PM EST shift and willingness to accommodate a 3:00 PM – 9:00 PM EST shift in the future if needed • Private, HIPAA-compliant home office with a reliable computer setup, high-speed internet, and a noise-canceling headset • Direct experience navigating Radiology Information Systems (RIS) or scheduling platforms is preferred • Experience with CIVIE RIS is a strong plus • Fluent bilingual skills in English and Spanish are preferred • Prior experience with basic eligibility verification or radiology prior authorizations is preferred