Virtual Medical Administrative Assistant – Pharmacy Coordination Specialist

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Coordinate prescription requests between providers and pharmacies • Review prescription orders for completeness, track status, and escalate incomplete or unclear orders • Communicate directly with compounding pharmacies • Track outstanding compounded orders and accurately relay provider instructions • Respond to patient questions via text or secure messaging • Follow approved scripts for common patient questions • Escalate clinical questions to providers • Maintain accurate patient records in IntakeQ • Route requests appropriately and manage task follow-through across a high patient volume • Relay patient and pharmacy requests to providers • Track outstanding items across a busy, high-volume caseload

🎯 Requirements

• 2+ years of medical administrative, pharmacy, or healthcare experience • Strong pharmacy and prescription terminology knowledge • Experience with prescription order processing and coordination • Excellent written English, including strong grammar, spelling, and attention to detail • Experience with text- or portal-based patient communication • Ability to manage high patient volume and recognize when to escalate to a provider • Comfortable working fully remote • Pharmacist (RPh) or Pharmacy Technician background preferred • Compounding pharmacy experience preferred • IntakeQ and/or telehealth experience preferred • High-volume prescription coordination experience preferred

🏖️ Benefits

• Entirely text-based role with no phone responsibilities • Opportunity to support a fast-growing, multi-service telehealth practice • Direct impact on how quickly and smoothly patients receive prescribed medications