Bilingual Dental Billing, Patient Support Virtual Assistant

🔥 13 hours ago

🌐 Mexico, El Salvador, +4 more countries – Remote

🇲🇽 Mexico – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇳🇮 Nicaragua – Remote 🇭🇳 Honduras – Remote 🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Process insurance claims, including appeals and denial management. • Verify insurance eligibility and benefits, including Medicare and Medicaid. • Provide billing and insurance follow-up support. • Answer inbound and outbound patient calls professionally. • Schedule and coordinate appointments. • Perform virtual receptionist duties and respond appropriately to patient inquiries. • Process and coordinate patient referrals. • Provide general dental front-office administrative support. • Support daily workflows through Open Dental and Practice by Numbers.

🎯 Requirements

• Bilingual English and Spanish proficiency is required and non-negotiable. • Proven U.S. dental industry experience is required. • Experience with U.S. healthcare/dental insurance. • Hands-on experience with insurance claims processing. • Experience managing claim denials and appeals. • Experience working outstanding claims. • Strong insurance eligibility and benefits verification experience. • Hands-on Open Dental experience is preferred or similar tools. • Strong knowledge of dental and insurance terminology in both languages. • Confident and professional phone communication. • Familiarity with HIPAA and patient confidentiality requirements. • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). • Must be available to attend video meetings with camera on when required. • Reliable laptop or desktop computer. • Stable high-speed internet connection (minimum 25 Mbps). • Noise-canceling headset. • Working webcam for virtual meetings. • Quiet and professional work environment.

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to internal HIPAA compliance training, cybersecurity modules, and certification to help handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Training on communication, client management, productivity systems, and best practices. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by the client; paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on performance. • These are optional resources and client-approved allowances available to independent contractors; they are not employee benefits.