Technical Architect – Merchandise Operations

Job not on LinkedIn

🔥 46 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $110k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔙 Backend Engineer

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Blue Yonder

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential

📋 Description

• Design solutions matched with each client’s specific business needs and situation • Engage with client and internal business and technical stakeholders to understand requirements and deliver business value • Work with Solution Architects to understand and deliver data requirements • Communicate methods for importing, exporting, and transforming data across Merch Ops and related solutions • Deliver design documentation • Lead and communicate integration and technical architecture decisions between Merch Ops and Blue Yonder and third-party applications • Model positive interactions with internal Blue Yonder groups and serve as a key contact for Merch Ops technical and functional discussions • Provide oversight and mitigation for Tier 1 and Tier 2 customer escalations • Interact directly with Merch Ops customers to understand processes, functions, and integrations • Drive customer stabilization and high customer satisfaction (CSAT) • Provide end-to-end enterprise solution knowledge across the supply chain suite • Guide Root Cause Analysis to reduce recurring incidents • Participate in organizational initiatives and management-led efforts • Assist with benchmarking and sizing exercises • Conduct technical analysis sessions and develop technical solutions • Provide technical support including design review, environment setup, software installation, configuration, operations consulting, troubleshooting, testing, and programming • Provide technical expertise on development projects and ensure issue resolution • Communicate work status appropriately with Blue Yonder Management • Refine and define project technical requirements and estimate project timelines

🎯 Requirements

• Bachelor’s degree (or higher) in Computer Science, Engineering, or another relevant discipline • 5+ years of experience implementing, designing, or developing PMM or Merch Ops solutions, or similar solutions • In-depth knowledge of merchandising software solutions and technical architectures • Coding skills in PL/SQL • Oracle database skills • Linux batch scripting • Integration Build using API/JSON and flat files • Batch schedule planning • Knowledge of business processes in Supply Chain Management • Experience understanding and integrating data between numerous Supply Chain and Merchandising applications • Excellent computer skills • In-depth knowledge of operating systems, client/server technology, ERP systems, integration, cloud, middleware technologies, and applications • Either NextGen/SaaS technology skills, including Azure, M&D, SaaS/DevOps concepts, or engineering/development skills with the ability to drill deep into Merch Ops code • Basic knowledge of the Customer Support function, preferably in Supply Chain Execution/3PL • Basic knowledge of React and Node.js is an asset

🏖️ Benefits

• Annual performance bonus or commission program • Comprehensive Medical, Dental and Vision • 401K with Matching • Flexible Time Off • Corporate Fitness Program • Voluntary benefits such as Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more • Workplace inclusion and belonging • Work-life balance