Selected: âš IT Helpdesk Specialist.
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Selected: đ Date Added.
đ„ 19 hours ago
Technical Support Engineer bridging Support and Engineering for Foundantâs nonprofit and philanthropic SaaS products. Investigating complex issues, managing escalations, and driving confirmed fixes.
đ United States, Canada â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đ» Ghost score 10%
đ„ 21 hours ago
Infios TMS technical support analyst resolving application, data, and integration issues for Redwood Logisticsâ supply-chain technology customers. Managing support cases, troubleshooting root causes, and improving customer support operations.
đșđž United States â Remote
đ” $65k - $70k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đŠ H1B Visa Sponsor
đ» Ghost score 0%
đ„ 22 hours ago
Technical Support Specialist troubleshooting Aircallâs AI-powered customer communications platform. Investigating APIs, integrations, messaging, telephony, analytics, and AI features for customers.
đ North America â Remote
đ° Venture Round - Aircall on 2022-02
â° Full Time
đĄ Mid-level
đ Senior
đ» IT Support
đ» Ghost score 10%
đ Yesterday
Technical Support Specialist providing Level 2 support for GE Vernovaâs protection, control, relay, meter, and automation products. Investigating faults, configurations, firmware, and customer integration issues.
đ Yesterday
Technical Support Specialist providing Level 2 support for GE Vernova relays, meters, and software used in utility and industrial power systems. Investigating faults, configurations, commissioning, and customer integrations.
đ Yesterday
Technical Support Engineer supporting CrashPlanâs cyber-ready data resilience platform. Diagnosing customer issues across operating systems, networks, databases, and deployment environments.
đšđŠ Canada â Remote
đ” $34 - $40 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đ» Ghost score 0%
đ Yesterday
Remote IT Support Specialist providing first-level technical support for automotive company employees. Troubleshooting systems, Microsoft 365, accounts, networks, peripherals, and security issues.
đŠđȘ United Arab Emirates (UAE) â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ» IT Support
đ» Ghost score 13%
đ Yesterday
IT Service Desk Specialist supporting Union Home Mortgage offices with technical assistance, troubleshooting, and ticket resolution. Training employees on applications and technology to reduce recurring support needs.
đ” Arizona â Remote
â° Full Time
đą Junior
âš IT Specialist
đ«đšâđ No degree required
đ» Ghost score 10%
đ Yesterday
Technical Support Specialist supporting COLIBIX ONEâs AI-powered payment infrastructure. Monitoring Linux systems, troubleshooting incidents, and automating support operations across a 24/7 shift rotation.
đ Georgia, Kazakhstan, +2 more countries â Remote
â° Full Time
đą Junior
đ» IT Support
đ«đšâđ No degree required
đ» Ghost score 14%
đŁïžđ·đș Russian Required
đ Yesterday
Technical Support Specialist supporting customers using Radicle Healthâs human services software products. Troubleshooting product, reporting, and integration issues while improving documentation and customer experience.
đ€ Texas â Remote
đ” $55k - $65k / year
â° Full Time
đą Junior
đĄ Mid-level
đ» IT Support
đ«đšâđ No degree required
đ» Ghost score 2%
đ Yesterday
Helpdesk Specialist supporting AQUALAB instruments, software, and service requests. Troubleshooting customer issues for Addium, an ag-tech company delivering agriculture and food-safety solutions.
â Washington â Remote
đ” $60k - $70k / year
â° Full Time
đĄ Mid-level
đ Senior
đ» IT Support
đ» Ghost score 0%
đ 2 days ago
Technical Support Engineer supporting customers through email and live chat at Customer.io, an automated messaging platform. Diagnosing issues, triaging tickets, and improving customer experience.
đšđŠ Canada â Remote
đ” $70k / year
đ° Series A on 2022-03
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đ» Ghost score 2%
đ 2 days ago
IT Help Desk Specialist managing Salesforce, telecom, and support systems for health and wellness sales teams. Resolving tickets and user-access issues independently for 150+ users.
đ±đ§ Lebanon â Remote
âł Contract/Temporary
đą Junior
đĄ Mid-level
đ» IT Support
đ«đšâđ No degree required
đ» Ghost score 25%
đ 2 days ago
Technical Support Engineer troubleshooting APIs, integrations, and automations for Tines, an intelligent workflow company. Supporting customers across chat, email, and remote workflow sessions.
đźđȘ Ireland â Remote
â° Full Time
đą Junior
đĄ Mid-level
đ Support Engineer
đ«đšâđ No degree required
đ» Ghost score 12%
đ 2 days ago
IT Support Engineer delivering remote L1/L2 MSP support across Microsoft 365, Windows, networking, security, and cloud environments. Supporting multiple client infrastructures and maintaining technical documentation.
đșđŠ Ukraine â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ Support Engineer
đ» Ghost score 10%
đ 2 days ago
TĂ©cnico de Suporte atendendo clientes nacionais e internacionais da SoftExpert, lĂder em software de gestĂŁo empresarial. Diagnosticando problemas de software, sistemas operacionais e redes.
đŁïžđȘđž Spanish Required
đŁïžđ§đ·đ”đč Portuguese Required
đ 2 days ago
Remote IT support specialist troubleshooting Microsoft technologies, networks, and VoIP for My IT Crew clients. Managing tickets, escalations, documentation, and client relationships.
đ”đ Philippines â Remote
đ” $10 - $12 / hour
â° Full Time
đĄ Mid-level
đ Senior
đ» IT Support
đ» Ghost score 20%
đ 3 days ago
10,000+ employees
đŒ Consulting
đ„ Healthcare
đŠ Logistics
Remote Help Desk Specialist supporting Department of the Navy HR systems at GDIT, a global government technology services company. Managing user access, tickets, and technical support.
đșđž United States â Remote
đ” $24 - $33 / hour
â° Full Time
đą Junior
đĄ Mid-level
đ» IT Support
đ«đšâđ No degree required
đŠ H1B Visa Sponsor
đ» Ghost score 0%
đ 3 days ago
Remote Help Desk Technician providing Tier 1 support for an Alaska healthcare organization. Troubleshooting Active Directory, Exchange, hardware, software, and connectivity issues.
đ Florida â Remote
đ” $18 - $25 / hour
âł Contract/Temporary
đĄ Mid-level
đ Senior
âš Technician
đ» Ghost score 0%
đ 3 days ago
Technical Support Specialist troubleshooting GitBook documentation-platform issues across APIs, SSO, integrations, and DNS. Turning customer support insights into product improvements.
đȘđș Europe â Remote
đ° Seed Round on 2016-07
â° Full Time
đĄ Mid-level
đ Senior
đ» IT Support
đ» Ghost score 14%
+274 More IT Helpdesk Specialist Jobs Available!
We analyzed 4 job listings in the last year and found it takes about 33 days for employers to close a job opening.
We reviewed 5 job postings and found the top 10 skills employers are asking for most often are:
You need strong technical troubleshooting skills, proficiency in operating systems (Windows, macOS, Linux), knowledge of networking concepts, and familiarity with remote desktop tools. Excellent communication and customer service skills are also crucial for assisting users effectively.
Typically, a degree in information technology, computer science, or a related field is preferred. Certifications such as CompTIA A+, ITIL, or Microsoft Certified Solutions Associate (MCSA) can enhance your qualifications. Practical experience in IT support is highly valued.
Responsibilities include providing technical support to end-users, troubleshooting hardware and software issues, maintaining IT systems, documenting support processes, and ensuring timely resolution of technical problems. You may also conduct user training on software applications.
Benefits include flexible work hours, reduced commuting costs, the ability to work from anywhere, and a better work-life balance. Remote IT Helpdesk Specialists also gain exposure to diverse technical challenges and can develop skills across various technologies.
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