🕒 3 days ago
Technical Support Lead Engineer resolving optical transport issues for Ciena networking customers. Leading customer engagements, troubleshooting, documentation, and cross-functional support for global communication infrastructure.
Linux
Switching
Unix
🕒 5 days ago
Junior Support Engineer troubleshooting Roomstay’s hotel booking platform. Resolving TypeScript/React, MySQL, and client support issues for a direct hotel-booking technology company.
🌐 New Zealand, Australia – Remote
💵 A$60k - A$80k / year
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
MySQL
React
TypeScript
🕒 August 7
MySQL support engineer helping Percona customers diagnose and resolve complex database issues. Creating technical content and supporting the open-source database community remotely.
Ansible
AWS
Azure
Chef
Docker
Google Cloud Platform
Kubernetes
Linux
MongoDB
MySQL
OpenShift
Postgres
Puppet
🕒 August 5
Support Engineer troubleshooting SQL, pipelines, APIs, and blockchain data for Allium’s institutional customers. Building automated, AI-native support workflows while partnering with engineering and product teams.
BigQuery
ETL
Kafka
Linux
Postgres
Python
SQL
🕒 June 27
Technical Support Engineer supporting AutoRABIT development processes and tools for customers. Guiding implementation and troubleshooting issues in complex environments.
🕒 July 15
IT Support Engineer managing IT infrastructure and supporting a remote workforce at a cybersecurity firm. Providing technical support for various platforms and improving systems efficiency.
🇦🇺 Australia – Remote
💵 A$96.2k - A$110.4k / year
💰 $190M Series C on 2023-06
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
AWS
Azure
Jamf
MacOS
Python
RPA
Shell Scripting
🕒 July 14
Senior Customer Support Engineer at NetBox Labs, providing technical support and troubleshooting for network management. Engage deeply with customers while resolving technical issues and improving product feedback.
Docker
Postgres
Python
SQL
🕒 July 11
Network Customer Support Engineer handling customer experience and technical support for precise location technology. Collaborating with teams to resolve network issues and improve operations.
🗣️🇨🇳 Chinese Required
Go
🕒 July 1
Manager of Customer Solutions Engineering at Fivetran leading technical support efforts for enterprise customers in APAC. Focused on enhancing customer satisfaction and promoting product adoption.
Cloud
🕒 June 24
Technical Support Engineer providing assistance for actuator issues and specifications. Engaging with customers and ensuring they have the right solutions for their automation needs.
ERP
🕒 June 17
Support Engineer II at Blackpoint Cyber solving complex technical issues and enhancing support operations. Focus on automation, documentation, and customer experience while leveraging technical skills.
Ansible
AWS
Azure
Cloud
DNS
Docker
Firewalls
MacOS
Microservices
Python
🕒 May 22
Senior Technical Support Engineer responsible for troubleshooting complex SaaS issues in APAC region. Engaging with customers and internal teams while working independently.
🌐 Malaysia, Australia, +1 more countries – Remote
💰 Seed Round on 2020-12
⏰ Full Time
🟠 Senior
📞 Support Engineer
SQL
🕒 April 1
11 - 50
IT Support Technician Level 2 providing both remote and onsite user support and assistance. Responsible for technical installations and liaising with 3rd party vendors while ensuring client satisfaction.
🕒 April 1
Support Canonical's customers on Ubuntu, OpenStack, Kubernetes and open source software. Provide technical support and manage customer cases for a globally distributed team.
Cloud
JavaScript
Linux
NFS
Perl
Ruby
Switching
Go
🕒 March 3
Technical & Product Support Analyst providing remote support to Australian healthcare professionals using a Patient Management System. Collaborating with engineering teams and troubleshooting client issues within the healthcare technology sector.
AWS
EC2
SQL
🕒 March 3
Junior Technical Support Engineer role focused on providing IT support to Australian healthcare clients. Responsibilities include responding to queries, troubleshooting issues, and documenting solutions.
AWS
Cloud
SQL
🕒 February 6
Level 2 Technical Support Engineer providing technical support remotely for Australian businesses. Resolving client issues across desktop, server, cloud, and Microsoft 365 environments.
AWS
Azure
Cloud
Cyber Security
DNS
🕒 November 4, 2025
Technical Support Technician role at Temperzone providing support for Hitachi products in Australia. Assisting service agents, contractors, and consumers with HVAC system knowledge and training.
🕒 November 4, 2025
Technical Support Technician role at Temperzone providing support for Hitachi products in Australia. Assisting service agents, contractors, and consumers with HVAC system knowledge and training.
+1 More Support Engineer Jobs Available!
The average salary for remote support engineers in Australia is A$133,452 per year. This is based on data from 108 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Support Engineer (1-2 yrs) | 26 | A$131,110 |
🟡 Mid-level Support Engineer (2-4 yrs) | 61 | A$127,629 |
🟠 Senior Support Engineer (5-9 yrs) | 19 | A$169,400 |
🔴 Lead Support Engineer (10+ yrs) | 2 | A$0 |
We analyzed 87 job listings in the last year and found it takes about 52 days for employers to close a job opening.
We reviewed 108 job postings and found the top 10 skills employers are asking for most often are:
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.