🕒 Yesterday
51 - 200
Manager overseeing call center operations and leading team development at Mosaic Pharmacy Services. Supporting pharmacy care for medically complex seniors across the United States.
🕒 Yesterday
Call Center Supervisor leading high-performing healthcare operations team at GetixHealth. Ensuring compliance, motivation, and outstanding service delivery across remote teams.
🧀 Wisconsin – Remote
💵 $50k / year
💰 Private Equity Round - Getix on 2015-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
🕒 3 days ago
201 - 500
Customer Care Manager leading customer care and access operations for PMP Management. Responsible for performance across phone, chat, and workflows, ensuring quality and customer satisfaction.
🕒 6 days ago
Sr. Manager, Contact Center Operations responsible for developing a new contact center team. Leading operations and ensuring member experience for Sharecare's healthcare services.
🇺🇸 United States – Remote
💰 $425M Post-IPO Equity on 2021-07
⏰ Full Time
🟠 Senior
📞 Call Center Representative
🦅 H1B Visa Sponsor
🕒 June 17
Director of Contact Center managing intake operations for a tech-enabled national law firm. Leading all aspects of contact center including workforce management, quality assurance, and analytics.
🕒 June 16
Contact Center Supervisor overseeing customer engagement specialists to ensure service quality and team performance. Leading coaching and management processes in call center operations.
🕒 June 15
Senior Customer Service Representative at TechOp Solutions handling sensitive information and ensuring accuracy in a high-volume call center environment.
🕒 June 15
Senior Customer Service Representative at TechOp Solutions handling client calls and reporting. Training new CSRs and ensuring compliance and confidentiality in a remote role.
🕒 June 10
Supervisor of Customer Service for Pets Best leading a remote team of Insurance Professionals delivering service to pet parents. Fostering engagement and performance in a high-volume contact center environment.
🕒 June 5
Supervising the Customer Service Representative team overseeing various medical file review tasks. Providing guidance, training, and exceptional service while managing workflow.
🕒 June 5
Operations Director in charge of Patient Access performance management at a fully remote medical contact center. Leading teams to meet service levels and operational goals.
🕒 May 30
501 - 1000
Contact Center Operations Consultant defining and driving the operational strategy for measurable business outcomes. Leading transformation projects leveraging modern CCaaS platforms.
🐊 Florida – Remote
💰 Private Equity Round on 2022-04
⏰ Full Time
🟠 Senior
🔴 Lead
📞 Call Center Representative
🕒 May 30
501 - 1000
Contact Center Operations & Optimization Consultant leading transformation strategies in a global IT services company. Define operational strategy and drive measurable business outcomes.
🇨🇦 Canada – Remote
💰 Private Equity Round on 2022-04
⏰ Full Time
🟠 Senior
🔴 Lead
📞 Call Center Representative
🕒 May 29
501 - 1000
Contact Center Operations Consultant advancing operational strategies and business outcomes for global IT services company. Leading change management, user adoption, and process improvement initiatives in contact center operations.
🇺🇸 United States – Remote
💰 Private Equity Round on 2022-04
⏰ Full Time
🟠 Senior
🔴 Lead
📞 Call Center Representative
🗣️🇪🇸 Spanish Required
🕒 May 29
Team Lead supervising call center operations in Texas and Florida. Motivating and coaching employees to meet performance goals in a remote work environment.
🕒 May 22
Customer Care Supervisor managing a team of advocates to improve service quality. Providing coaching and achieving departmental goals in a fast-paced healthcare setting.
🕒 May 16
Contact Center Lead managing daily performance and coaching agents in Harbor Health's contact center. Ensuring quality and compliance while driving team performance and member satisfaction.
🗣️🇪🇸 Spanish Required
🕒 May 16
Director of Patient Retention, Conversion & Contact Center Operations at Lemonaid Health. Leading patient engagement function to optimize retention and conversion processes.
🇺🇸 United States – Remote
💰 $36.8M Series B - Lemonaid Health on 2020-07
⏰ Full Time
🔴 Lead
📞 Call Center Representative
🕒 May 12
Manager of Contact Center Operations focused on leading a team, improving systems, and enhancing customer experiences. Requires strong management skills for multi-site teams.
🕒 May 2
Director of Contact Center Operations managing performance across multiple markets within the United States. Leading operational governance and quality assurance initiatives to improve patient care.
+10 More Contact Center Manager Jobs Available!
The average salary for remote contact center managers is $88,842 per year. This is based on data from 14 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Contact Center Manager (1-2 yrs) | 3 | $71,990 |
🟡 Mid-level Contact Center Manager (2-4 yrs) | 11 | $93,438 |
We analyzed 13 job listings in the last year and found it takes about 16 days for employers to close a job opening.
We reviewed 14 job postings and found the top 10 skills employers are asking for most often are:
You need excellent communication and interpersonal skills, strong leadership abilities, proficiency in customer service tools, and data analysis skills. Time management, problem-solving, and the ability to motivate teams are also crucial.
Typically, a degree in business administration, communications, or a related field is preferred. Experience in customer service or contact center roles is important, and certifications in management or customer service can be advantageous.
Responsibilities include overseeing call center operations, managing team performance, training and mentoring staff, analyzing metrics and reports to improve service quality, and ensuring customer satisfaction while achieving operational goals.
Benefits include flexible work hours, reduced commute, access to a wider talent pool, and enhanced work-life balance. Remote positions also allow for diverse team collaboration and the ability to work from various locations.
We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.
We find jobs as soon as they're posted, so you can apply before everyone else.
Most members hear back within the first week
We find jobs other job boards miss.
We find jobs other job boards miss.
New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.
Yes! We're always looking to expand our listings and appreciate any suggestions from our community. Just send an email to [email protected]. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.