🕒 2 days ago
Contact center operations manager overseeing 500–1,000 staff for TP, a global digital business services provider. Managing call center performance, staffing, budgets, compliance, and workforce development remotely across the US.
🇺🇸 United States – Remote
💵 $65k - $75k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🕒 2 days ago
Contact Center Assistant Operations Manager overseeing remote US technical support and customer service operations for TP, a global digital business services provider. Managing staffing, compliance, reporting, quality, and cross-functional coordination.
🇺🇸 United States – Remote
💵 $60k - $75k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🕒 3 days ago
Contact Center Sales Manager leading call-center operations and production for Vacatia’s technology-driven hospitality business. Motivating representatives, reporting metrics, recruiting talent, and optimizing workflows remotely from Orlando.
🐊 Florida – Remote
💰 $20M Series B - Vacatia on 2021-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🕒 3 days ago
Customer Service Manager leading support operations for THE/STUDIO’s global custom-product manufacturing platform. Managing escalations, team performance, workflows, and client satisfaction across a fully remote organization.
🇺🇸 United States – Remote
💰 $11M Series A - The/Studio on 2018-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 5 days ago
Managing healthcare call center programs for Inizio Engage’s biotechnology clients. Overseeing implementation, staff performance, client delivery, compliance, and program profitability.
🇺🇸 United States – Remote
💵 $67k - $124k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🕒 July 30
Remote Call Center Manager leading operations and performance for upscale medical spas. Driving outbound sales strategy and team performance to meet revenue goals.
🕒 July 30
Call Center Manager/Director overseeing a 24/7 remote call center, ensuring performance standards and agent management. Handling operational, customer-facing, and de-escalation responsibilities.
🕒 July 29
Contact Center Supervisor overseeing call center activities and staff coaching. Focused on improving service quality and team motivation in customer service environment.
🕒 July 29
Call Center Supervisor overseeing a remote team of Call Center Representatives. Ensuring high-quality service and operational standards in a dynamic environment.
🕒 July 29
Customer Service Manager leading customer support operations for a logistics company. Focused on delivering exceptional customer experiences and managing high-performing teams in a global remote environment.
🌐 South Africa, Pakistan, +1 more countries – Remote
💰 $1.8M Pre Seed Round - Huzzle on 2024-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 July 28
Call Center Supervisor role focusing on developing and leading an 8-10 member customer service team at Connexus Resource Group. Responsible for fostering accountability and driving performance in a fully remote setting.
🇺🇸 United States – Remote
💵 $45k - $58k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🕒 July 28
Call Center Supervisor leading a team delivering high-quality support in a fast-paced environment at Conduent. Guiding operations and improving customer experience through data insights.
🇺🇸 United States – Remote
💵 $44.7k - $58k / year
🔥 Funding within the last year
💰 $93M Post-IPO Debt - Conduent on 2025-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🕒 July 28
Lead and coach a contact center team for Home Depot, ensuring quality customer interactions and team performance. Responsible for recruiting, hiring, and training customer service associates.
🇺🇸 United States – Remote
💰 Debt Financing on 2007-07
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
🕒 July 27
Senior Manager leading inbound patient contact operations for a healthcare company. Structuring and scaling the contact center team and driving performance on critical KPIs.
🇺🇸 United States – Remote
💵 $120k - $160k / year
🔥 Funding within the last year
💰 $26.1M Series B - knownwell on 2025-10
⏰ Full Time
🟠 Senior
📞 Call Center Representative
🕒 July 27
Customer Service Manager leading a remote support team to enhance customer satisfaction and experience through process improvement and effective team management.
🌐 Argentina, Bolivia, +2 more countries – Remote
💰 Seed on 2023-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🕒 July 27
Contacting clients via phone to sign them up for trial lessons on a digital skills platform for children. Providing product information and ensuring enrollment support for clients.
🇵🇱 Poland – Remote
💰 $9M Series A - Kodland on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🗣️🇵🇱 Polish Required
🕒 July 27
Connecting clients with trial lessons at a digital skills platform for children aged 7 to 17. Assisting clients through the enrollment process and responding to inquiries.
🇮🇹 Italy – Remote
💰 $9M Series A - Kodland on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🗣️🇵🇱 Polish Required
🕒 July 23
Contact Center Operations Specialist responsible for optimizing processes and managing data for PEC and Marketing at Ivy Rehab. Assist with technology setup and collaborate to enhance patient care.
🕒 July 23
Customer Service Manager responsible for leading support operations and ensuring customer satisfaction in Latin America. Seeking an experienced leader passionate about exceptional service delivery.
🕒 July 22
Manager overseeing daily operations and team performance in customer service at IonTuition. Responsible for compliance, training, and management of associates.
+45 More Contact Center Manager Jobs Available!
The average salary for remote contact center managers is $88,489 per year. This is based on data from 13 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Contact Center Manager (1-2 yrs) | 3 | $71,990 |
🟡 Mid-level Contact Center Manager (2-4 yrs) | 10 | $93,438 |
We analyzed 12 job listings in the last year and found it takes about 17 days for employers to close a job opening.
We reviewed 13 job postings and found the top 10 skills employers are asking for most often are:
You need excellent communication and interpersonal skills, strong leadership abilities, proficiency in customer service tools, and data analysis skills. Time management, problem-solving, and the ability to motivate teams are also crucial.
Typically, a degree in business administration, communications, or a related field is preferred. Experience in customer service or contact center roles is important, and certifications in management or customer service can be advantageous.
Responsibilities include overseeing call center operations, managing team performance, training and mentoring staff, analyzing metrics and reports to improve service quality, and ensuring customer satisfaction while achieving operational goals.
Benefits include flexible work hours, reduced commute, access to a wider talent pool, and enhanced work-life balance. Remote positions also allow for diverse team collaboration and the ability to work from various locations.
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