Selected: ✨ Contact Center Manager.
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Selected: 🆕 Date Added.
🕒 Yesterday
Contact center operations supervisor overseeing teams, metrics, compliance, training, and performance. Supporting Centene’s mission to make healthcare more accessible and effective.
🏰 Missouri – Remote
💵 $56.2k - $101k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 0%
🕒 3 days ago
Customer Service Supervisor leading mortgage servicing support, compliance, metrics, and team development. Managing escalations and staffing for Flat Branch Home Loans’ customer service department.
🐊 Florida, Iowa, +7 more states – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 10%
🕒 3 days ago
Customer Service Manager leading RYZE’s global contact center for mushroom coffee and superfood products. Improving service quality, team performance, operations, and customer experience.
🇵🇭 Philippines – Remote
💰 $1.5M Seed Round - RYZE Superfoods on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 10%
🕒 4 days ago
Remote Customer Service Manager leading customer service teams for ServiceMac’s mortgage and real estate servicing business. Overseeing operations, staffing, performance, budgets, and service quality.
🌴 South Carolina – Remote
💵 $67.2k - $89.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 5 days ago
Customer Service Supervisor leading call-center operations for T3 Services Group, a residential HVAC, plumbing, and electrical services provider. Coaching employees, monitoring performance, and managing customer escalations.
🇺🇸 United States – Remote
💵 $60k - $65k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 6 days ago
Customer Service Manager leading distributed support operations for L-Nutra’s clinical nutrition and longevity products. Improving team performance, Gladly workflows, retention, and customer experience across three markets.
🇺🇸 United States – Remote
💵 $90k - $110k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 October 30
Contact Center Team Lead owning consult conversion at Shared Practices Group, a self-pay dental implant center. Coaching 10 to 15 specialists, including offshore staff, on closing and floor coverage.
🕒 October 30
Virtual Customer Service Manager leading remote CSR and inside-sales teams for an Atlanta pest-control company. Managing coaching, KPIs, escalations, CRM operations, and staffing.
🇺🇸 United States – Remote
💵 $55k - $65k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 October 29
Customer Service Supervisor leading health plan call center teams for Cambia’s person-focused health care system. Coaching employees, improving service quality, and resolving member and provider issues.
🥔 Idaho, North Dakota, +4 more states – Remote
💵 $60k - $98k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 10%
🕒 October 29
Supervisor de SAC da Popsol liderando equipes de atendimento a clientes de geração distribuída. Monitorando indicadores, processos e melhorias para satisfação e fidelização.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 October 28
Remote Program Manager overseeing government call-center contracts for Pearl Interactive Network. Managing operations, staffing, budgets, compliance, subcontractors, and performance outcomes.
🇺🇸 United States – Remote
💵 $111k - $140k / year
⏰ Full Time
🟠 Senior
🔴 Lead
📋 Program Manager
👻 Ghost score 0%
🕒 October 27
Senior Call Center Manager leading 2020 Companies’ FROST and Quality Assurance teams. Managing contact-center KPIs, field support, audits, staffing, and operational improvement.
🕒 October 27
Call center manager overseeing live answering, caller experience, and company communications for a service organization. Coordinating escalations, internal information flow, HR support, and administrative projects.
🇵🇭 Philippines – Remote
💵 ₱55k / month
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 0%
🕒 October 26
Call center operations manager overseeing inbound customer service operations for TP, a global digital business services provider. Managing 500-1,000 staff, budgets, compliance, staffing, and service quality.
🌵 Arizona, Connecticut, +4 more states – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 10%
🕒 October 26
Director leading remote call center operations across state programs. Optimizing workforce management, telephony, KPIs, teams, and AI-enabled customer service.
🕒 October 23
Customer and community service manager supporting KK Group members across customer support and online community operations. Improving service systems while maintaining safe, engaging member experiences.
🇬🇧 United Kingdom – Remote
💵 £30k - £34k / year
💰 $71.2M Debt financing on 2023-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 October 14
Policy administration and contact center manager overseeing life insurance service teams at EMC. Managing workforce planning, compliance, controls, customer experience, and team performance.
🇺🇸 United States – Remote
💵 $85.8k - $130.4k / year
⏰ Full Time
🟠 Senior
🔴 Lead
📞 Call Center Representative
👻 Ghost score 0%
🕒 October 10
Contact Center Manager leading California Casualty’s insurance contact center operations, workforce optimization, analytics, and technology initiatives. Driving service improvements, operational readiness, and customer experience.
🌵 Arizona, Colorado, +5 more states – Remote
💵 $123.8k - $165.1k / year
⏰ Full Time
🟠 Senior
🔴 Lead
📞 Call Center Representative
👻 Ghost score 0%
🕒 October 8
Call Center Manager leading high-volume Owner Success teams for Vacatia, a vacation-ownership company. Driving service quality, operational performance, and owner satisfaction remotely within the United States.
🇺🇸 United States – Remote
💰 $20M Series B - Vacatia on 2021-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 16%
🕒 October 8
Call Center Manager leading high-volume owner support operations for Vacatia’s vacation-ownership platform. Driving team performance, service quality, and customer retention remotely within the United States.
🎰 Nevada – Remote
💰 $20M Series B - Vacatia on 2021-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 16%
+28 More Contact Center Manager Jobs Available!
We analyzed 13 job listings in the last year and found it takes about 14 days for employers to close a job opening.
We reviewed 15 job postings and found the top 10 skills employers are asking for most often are:
You need excellent communication and interpersonal skills, strong leadership abilities, proficiency in customer service tools, and data analysis skills. Time management, problem-solving, and the ability to motivate teams are also crucial.
Typically, a degree in business administration, communications, or a related field is preferred. Experience in customer service or contact center roles is important, and certifications in management or customer service can be advantageous.
Responsibilities include overseeing call center operations, managing team performance, training and mentoring staff, analyzing metrics and reports to improve service quality, and ensuring customer satisfaction while achieving operational goals.
Benefits include flexible work hours, reduced commute, access to a wider talent pool, and enhanced work-life balance. Remote positions also allow for diverse team collaboration and the ability to work from various locations.
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