Selected: ✨ Contact Center Manager.
Selected: 🆕 Date Added.
🔥 4 hours ago
Contact Center Manager leading contact-center operations for Assurant’s hazard-outsourcing services. Managing teams, performance controls, client support, staffing, and process improvements.
🇺🇸 United States – Remote
💵 $49.3k - $81.3k / year
💰 Post-IPO Debt on 2023-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🔥 5 hours ago
Customer Care Supervisor leading teams, resolving inquiries, and improving contact-center performance. Supporting Farmers Insurance’s automobile, home, small-business, and financial-services customers.
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 10%
🔥 8 hours ago
Customer Service Supervisor leading call-center agents supporting TaxAct tax-filing software customers. Coaching teams, managing service KPIs, and resolving escalated B2B support issues.
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 12%
🕒 Yesterday
Customer Success Manager helping Kenect’s AI texting and reputation platform retain large-market customers. Driving adoption, renewals, upsells, training, and executive business reviews.
🕒 Yesterday
Call Center Manager leading workforce planning, staffing, analytics, and performance for a Philippines-based remote call center. Managing operations, escalations, reporting, and service delivery.
🇵🇭 Philippines – Remote
💵 ₱1.2M - ₱1.2M / year
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 13%
🕒 2 days ago
Pearson customer service manager leading multilingual teams across Benelux, Germany, and Nordic regions. Overseeing operations, escalations, workforce planning, and customer experience improvements.
🕒 6 days ago
Customer Care Team Lead leading support teams and optimizing service KPIs. Driving customer success for ZayZoon’s employee financial wellness platform.
🌐 Canada, United States – Remote
💵 CA$85k / year
💰 $13M Debt Financing on 2022-08
⏰ Full Time
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 6 days ago
Customer Service Manager overseeing ERP managed services and customer governance at AZTEKA Consulting. Managing SLAs, KPIs, escalations, service reviews, and continuous improvements.
🗣️🇩🇪 German Required
🕒 6 days ago
Contact Center Operations Manager leading remote Canadian call center operations, staffing, and service metrics. Driving process improvements, coaching, recruitment, and customer experience for Quorum.
🕒 September 17
Contact Center Commercial Performance Manager optimizing service economics, pricing, forecasting, and profitability. Supporting Velera’s fintech solutions for credit unions through financial modeling and performance analytics.
🇺🇸 United States – Remote
💵 $75.8k - $96.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 0%
🕒 September 14
Home Depot contact center supervisor leading remote customer solutions operations teams. Coaching associates, managing performance, and resolving escalated customer issues.
🌵 Arizona, Utah – Remote
💰 Debt Financing on 2007-07
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
👻 Ghost score 10%
🕒 September 11
Call Center Manager leading PRIME operations for Atlas Systems’ software solutions. Optimizing teams, technology, customer satisfaction, and operational performance.
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
🦅 H1B Visa Sponsor
👻 Ghost score 24%
🕒 September 10
Call Center Lead providing remote customer support for Boldyn Networks’ internet, wireless, and cable connectivity services. Troubleshooting issues via phone, chat, and email.
🏈 Alabama, Connecticut, +31 more states – Remote
💵 $16 - $18 / hour
⏰ Full Time
🟠 Senior
📞 Call Center Representative
👻 Ghost score 0%
🕒 September 10
Customer Care Supervisor leading customer support for Novanta’s precision motion and positioning technologies. Driving service excellence, issue resolution, and continuous improvement across healthcare and advanced manufacturing applications.
🗽 New York – Remote
💵 $55.1k - $82.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 September 7
Governance Officer supporting governance, risk, quality, and customer experience frameworks across Egypt banking operations. Conducting reviews, control assessments, reporting, and continuous improvement.
🕒 September 4
Contact center leader coaching agents and improving service KPIs for TTC’s global travel experiences. Driving customer satisfaction, resolution, quality, productivity, and operational efficiency.
🇺🇸 United States – Remote
💵 $26 - $31 / hour
⏰ Full Time
🟠 Senior
📞 Call Center Representative
👻 Ghost score 0%
🕒 September 4
Customer Service Manager leading support teams and improving patient experiences for Analyte Health’s online healthcare services. Driving KPIs, escalations, retention, and service-process improvements remotely.
🇺🇸 United States – Remote
💵 $50k - $60k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 0%
🕒 September 3
Customer Service Manager managing contracts, SLAs, and issue resolution for Motorola Solutions’ public-safety software customers. Supporting emergency call-handling services and customer satisfaction.
🌵 Arizona, California, +5 more states – Remote
💵 $100k - $110k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 0%
🕒 September 1
Contact Center Director leading InnovaCare's omnichannel healthcare contact center across Central Florida markets. Governing operations, workforce management, quality, vendors, technology, and strategic transformation.
🇺🇸 United States – Remote
💰 Venture Round on 2019-01
⏰ Full Time
🔴 Lead
📞 Call Center Representative
👻 Ghost score 11%
🕒 September 1
Contact Centre Operations Lead designing, mobilising and operating Capita’s multi-channel contact centre capability. Establishing operational readiness, performance controls and continuous improvement for outsourced business-process services.
🇬🇧 United Kingdom – Remote
💰 Seed Round on 2018-01
⏰ Full Time
🟠 Senior
⚙️ Operations
🇬🇧 UK Skilled Worker Visa Sponsor
👻 Ghost score 21%
+38 More Contact Center Manager Jobs Available!
The average salary for remote contact center managers is $92,122 per year. This is based on data from 16 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.
Below is a breakdown of salary data by years of experience:
| Experience | Number of roles analyzed | Average Salary |
|---|---|---|
🟢 Junior Contact Center Manager (1-2 yrs) | 3 | $72,473 |
🟡 Mid-level Contact Center Manager (2-4 yrs) | 13 | $96,656 |
We analyzed 15 job listings in the last year and found it takes about 16 days for employers to close a job opening.
We reviewed 16 job postings and found the top 10 skills employers are asking for most often are:
You need excellent communication and interpersonal skills, strong leadership abilities, proficiency in customer service tools, and data analysis skills. Time management, problem-solving, and the ability to motivate teams are also crucial.
Typically, a degree in business administration, communications, or a related field is preferred. Experience in customer service or contact center roles is important, and certifications in management or customer service can be advantageous.
Responsibilities include overseeing call center operations, managing team performance, training and mentoring staff, analyzing metrics and reports to improve service quality, and ensuring customer satisfaction while achieving operational goals.
Benefits include flexible work hours, reduced commute, access to a wider talent pool, and enhanced work-life balance. Remote positions also allow for diverse team collaboration and the ability to work from various locations.
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